Registry Patient Access Representative

Emory Healthcare•Atlanta, GA

About The Position

Be inspired. Be valued. Belong. At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, leadership programs And more Description

Requirements

High school diploma or equivalent.
Must have at least 2 years healthcare related or customer service experience.
Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
Typing skills with a minimum of 35 wpm and good communication skills.

Nice To Haves

CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred.
Associate's, Bachelor's or Master's degree may be accepted in lieu of certification requirements or experience.

Responsibilities

Obtains demographic and insurance information for preregistration/registration on all patients.
Communicates hospital's financial policies to all patients.
Identifies patients who require early financial counseling intervention.
Collects on self pay accounts, co-pay and deductibles.
Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
Familiar with Advance Beneficiary Notice, precertification, ICD-9 coding, Medical Terminology.
Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters.
Maintains knowledge and is familiar with HealthQuest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systems utilized by Patient Access.