Registration Specialist

Maritz

1d • Remote

About The Position

At Maritz, innovation and perseverance have built a culture where human connection and collaboration are central. Maritz helps companies achieve business goals by inspiring people to perform their best through experiences, incentives, and recognition programs. The company fosters a flexible environment where employees feel seen, supported, and celebrated, with high satisfaction regarding manager care, appreciation, and work-life balance. The Registration Specialist functions as the primary client pre-registration consultant, developing effective web and technology solutions. This role manages the overall coordination and execution of registration components within project constraints of cost, time, and scope.

Requirements

• College degree or equivalent work experience (Business or Hospitality preferred).
• 1+ years of registration experience (Maritz Registration or association registration experience).
• Strong analytical, troubleshooting, and problem‑solving skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Professional written and verbal communication skills.
• Strong customer service skills with the ability to multitask.
• Basic understanding of HTML.

Nice To Haves

• Experience supporting onsite events or client meetings.
• Familiarity with credential or ticket production processes.
• Prior experience working cross‑functionally with IT, Housing, Project Management, or Onsite Services teams.

Responsibilities

• Serve as the main point of contact for client registration needs and manage a portfolio of accounts independently.
• Test registration websites and internal applications for functionality, accuracy, and quality control.
• Collaborate with internal teams to gather client requirements and deliver specifications to IT for website builds.
• Provide customer service support, including data entry instructions, financial processing details, and production scheduling for tickets and credentials.
• Prepare onsite service requirements, participate in project team meetings, and support onsite execution as needed.
• Apply process improvement and project management principles, maintain documentation, track expenses, and provide weekly status updates.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid parental leave
• 401k
• Tuition reimbursement
• Paid time off
• Year end holiday closure

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level