Registration Specialist

Westcliff University•Irvine, CA

About The Position

What if I told you it is possible to find a Company that lived to educate, inspire and empower others while creating a family atmosphere that truly appreciates and respects their team? Would you apply? What if I threw in strong Company values, outstanding benefits, and the opportunity for you to make a tangible impact and feel appreciated? See below for a feel of what the Company culture is (REALLY) like. Hint: it's amazing. At Westcliff, we are constantly striving to be the best while valuing each of our team members as human beings and succeeding together! Westcliff is a leader in innovative global education. We are respected for our transformative, technologically advanced programs and initiatives with a focus on excellence, social responsibility, and diversity. Our tagline – “Educate. Inspire, Empower.” – is a summary of our Mission Statement. As it suggests, the main focus of our University is to strive to enhance the opportunities of our students and employees to enjoy success through empowerment, as a result of their education and hard work. By joining the Westcliff team, you’ll be playing a significant role in our growth, having an opportunity to put your personal touch on Westcliff’s progress as we grow and succeed together! Registration Specialist The Registration Specialist supports the development of course schedules and the registration of students each session. The Registration Specialist aligns the course schedule with student class needs, qualified and approved faculty, and room availability and the student registrations with student degree program audits, academic standing, and status.

Requirements

Experience with classroom scheduling databases and tools
Ability to analyze and utilize historical and empirical data
Strong analytical, problem-solving and time management skills; is highly organized, able to balance priorities, and detail-oriented
Ability to work cross-departmentally, understanding and prioritizing multiple points of view to create effective, creative solutions
Ability to work cross-departmentally, understanding and prioritizing multiple points of view to create effective, creative solutions
Ability to communicate effectively, verbally and in writing with an ability to present information clearly and effectively to groups of students
Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail
Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information
Ability to operate office equipment such as fax machines, copiers, and phone systems, and computers for spreadsheets, word processing, database management, and other applications
Strong written, oral, and digital communication skills
Proficiency with Google Suite and Microsoft Office
Flexibility with hours
Bachelor’s degree required
1-2 years of clerical or customer service experience required, preferably in an academic institution

Nice To Haves

Prior experience working with international students preferred
Prior experience in roles directly related to FERPA compliance preferred

Responsibilities

Develops and maintains the schedule of classes each semester
Registers current and future students according to their degree audit needs, including adjustments related to: Prerequisites and academic progress
Schedule change requests
Withdrawals and failed courses
Changes in student statuses
Class cancellations
Accommodations
Special circumstances
Monitors student academic progress and adjusts student schedules as needed
Aligns classes and facility for appropriateness for size and instructional needs
Consults with academic leaders, facility administrators, and other personnel in the Office of the Registrar as needed to address issues pertaining to course and classroom scheduling
Collaborates with technology department regarding course creation, course monitoring, and compliance with classroom needs, including syllabi, videos, resources, and textbook information
Contributes to the overall success of the Office of the Registrar by performing all other duties as required