Registration Specialist

Valleywise Health • Phoenix, AZ

42d • $18 - $27

About The Position

As a vital first point of contact for patients, the Registration Specialist ensures every visit begins with accuracy, efficiency, and exceptional service. Under the guidance of the Patient Registration Manager, this role oversees the full registration process- from verifying insurance and eligibility to completing required authorizations and preparing appointment documentation. The specialist proactively identifies potential funding sources for uninsured patients and ensures all AHCCCS verifications are completed promptly. Working closely with management and cross-functional teams, this position helps resolve registration or billing concerns that could affect reimbursement, contributing directly to a smooth patient experience and the financial health of the organization.

Requirements

• Requires a high school diploma or GED certificate.
• Requires one to two (1-2) years of general clerical, customer service, or medical experience preferably in a healthcare environment involving data reconciliation.
• Must have the ability to float to various facilities and locations across the valley.
• Requires excellent data entry skills including, 10-key by touch, and the ability to type 30 words per minute accurately.
• Basic Math Skills are required.
• Must be able to demonstrate interviewing and investigative techniques in order to obtain information that may not be offered.
• Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation.
• Requires the ability to read, write, and speak effectively in English.
• Must be able to handle multiple tasks simultaneously.

Nice To Haves

• Insurance verification and Medicaid eligibility experience are highly desirable.
• Prefer knowledge and understanding of DES/AHCCCS programs and eligibility factors.
• Critical thinking skills are strongly preferred.
• Bilingual preferred.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees