Registration Specialist

Lakeshore Bone & Joint Institute•Crown Point, IN

25d•Onsite

About The Position

As the region's dedicated experts in exceptional musculoskeletal care, our doctors and staff at Lakeshore Bone & Joint Institute have served the orthopedic needs of northwest Indiana since 1968. With state-of-the-art facilities, we are dedicated to delivering the exceptional, compassionate care patients need to keep moving and keep enjoying their life. Registration Specialist (On-Site) Come join a patient-service focused team for a rewarding career in healthcare. No previous healthcare experience required! Lakeshore Bone & Joint Institute is seeking a Registration Specialist who is responsible for the day-to-day operations of the reception area including greeting patients and visitors, registration, check-in and checkout, answering questions, and providing direction as appropriate. As the Registration Specialist you are an integral part of the team and can make a difference in the lives of patients. What The Right Candidate Will Enjoy! Great company culture with a work-life balance Reimbursement for fitness memberships (including annual sign-on fee) Opportunity for growth in a forward momentum company Benefits; 401k, profit-sharing, medical, dental, vision, and life insurance Apply Today If Your Background Includes Strong experience in customer OR patient service. (Healthcare experience NOT required) Ability to work in a patient-oriented team environment Ability to greet patients with a warm, energetic, and friendly disposition, and has an efficient work ethic

Requirements

Strong experience in customer OR patient service. (Healthcare experience NOT required)
Ability to work in a patient-oriented team environment
Ability to greet patients with a warm, energetic, and friendly disposition, and has an efficient work ethic
High School Diploma or the equivalent

Responsibilities

Print and review the provider’s schedule daily
Maintain general tidiness of the waiting areas
Verify patient insurance and demographics at each appointment
Scan insurance cards and valid photo ID into the EMR
Schedule follow-up appointments for patients
Collect co-pays, surgery deposits and account balances from patients when applicable
Coordinate patient care regarding pre-operative and post-operative needs, i.e. crutch training, braces, and DME application
Scan checks into LBJI banking system
Scan End of Day paperwork; DME/ABN paperwork; Registration Payment Worksheets into appropriate e-folders or deliver paperwork to the appropriate area of the building