Specialist-Registration I- West Hospital

Indiana University Health System • Avon, OH

1d • Onsite

About The Position

We are seeking a detail-oriented and customer-focused Registration Specialist to join our Orthopedics Department at West Hospital. This role is essential in ensuring a smooth patient experience from check-in to check-out while supporting clinical and administrative operations.

Requirements

• High School Diploma or GED required
• Previous medical office or healthcare setting experience highly preferred
• Ability to learn and retain medical coding (ICD-10, CPT)
• Knowledge of insurance processes and medical terminology preferred
• Basic proficiency in MS Office Suite (Word, Excel, PowerPoint)

Nice To Haves

• Cerner experience is a plus

Responsibilities

• Greet and check-in/out patients in a professional and timely manner
• Manage patient scheduling and rescheduling
• Work the walk-in clinic and assist with patient flow
• Acknowledge patients for radiology and coordinate appointments
• Monitor and manage work queues
• Answer incoming calls and direct patients and visitors appropriately
• Collect and validate demographic, financial, and insurance information
• Explain charges, policies, and assist with payment collection
• Enter charges accurately into appropriate systems

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees