Registration Specialist - Float

Healthfirst Bluegrass•Lexington, KY

19h

About The Position

Are you passionate about helping others and making a difference every day? Our team at HealthFirst Bluegrass is growing, and we’re looking for a Registration Specialist Clerk- Float who’s ready to bring warmth, energy, and bilingual (Spanish-English) skills to our front desk! 💬 You’ll be the first smile our patients see — greeting, registering, and supporting them through their healthcare journey. 🧡 If you love community outreach, teamwork, and meaningful work, this is the place for you! Job Summary Provides administrative support to department’s clinical/community program operations. Examples of work include: schedules patient appointments; greets patients/clients; conducts patient/client interviews, determines patients’ clients’ financial status; routes patients/clients; completes registration forms; prepares and maintains patient/client health record; collects service fees and processes patient bills; conducts community outreach activities, and makes referrals according to program procedures. If bilingual required, incumbent must be able to communicate effectively in a defined non-English language with staff and patients/clients as needed.

Requirements

High school graduation or GED
Background check and drug screening required prior to hiring
Must be fluent in conversing in Spanish & English

Responsibilities

Act as patient/client receptionist. Greet patients, initiates and distributes appropriate forms
Register clients/patients for clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards
Schedule initial and return appointments
Process patient records, maintains patient flow during clinic sessions
Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record
Operate a computer terminal to enter, store and retrieve information; compile records; and report routine statistical information
File charts, master cards and reports. Assist with archiving of charts
Collect and processes clinical service fees. Including: reconcile daily cash collected with receipts issued, cash drawer, encounter forms or other billing documents, and computer-generated reports; forward cash and receipts to Accounting on a daily basis for deposit; and process patient billing information
Requisition, control and monitor inventory levels of supplies and materials and maintain files, records and laboratory logs
Stock exam rooms as needed
Answer telephone, provides information, take messages, greet the public and direct them to office locations for service or assistance