Registrar

Lifepoint HealthWinchester, KY

About The Position

The Registrar is responsible for collecting patient demographic and insurance information for outpatient services. This role ensures a smooth and efficient registration process while collecting co-pays and deductibles at the point of service. The Registrar plays a key role in creating a positive first impression of the hospital for patients and visitors.

Requirements

  • Strong critical thinking skills
  • Decisive judgment and ability to act independently
  • Ability to work with minimal supervision
  • Capability to perform effectively in a fast-paced and stressful environment
  • Strong communication and customer service skills
  • Attention to detail and accuracy in data entry

Nice To Haves

  • High School Diploma or GED (Preferred)
  • Associate’s Degree (Preferred)

Responsibilities

  • Collect and accurately enter patient demographic, billing, and clinical information in a timely manner
  • Distribute and explain forms, documents, and educational materials to patients or family members
  • Meet with patients or caregivers to gather required information and explain registration processes
  • Address patient questions and concerns with professionalism and clarity
  • Communicate with physician offices, nursing staff, and other personnel to coordinate admissions and patient placement
  • Verify insurance benefits and obtain required precertification/authorization
  • Collect co-pays, deductibles, and other required payments or refer patients to financial counselors when appropriate
  • Ensure a positive, efficient, and patient-focused registration experience

Benefits

  • Comprehensive Health Coverage: Medical, dental, and vision plans (starting at low cost options)
  • Financial Protection: Life, accident, disability, and critical illness coverage
  • Paid Time Off & Leave: Generous PTO and paid family leave
  • Retirement Planning: 401(k) with company match
  • Tuition Assistance: Education support for career advancement
  • Wellness Programs: Free gym memberships, mental health services, and virtual care
  • Employee Assistance Program: Support for mental, physical, and financial well-being
  • Additional Perks: Discount programs, free parking, and more
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