REGISTRAR (PRN, AS NEEDED)

Wayne Memorial Hospital - Jesup, GA • Jesup, GA

2d

About The Position

The Registrar is responsible for accurately registering all Inpatient and Outpatient Patient Types into the automated systems of this facility in either the Central Patient Access or Emergency Patient Access departments. The registration includes the collection and entry of information of demographic and billing data for the Patient, Guarantor, and
Relative by accessing the previous patient records through the Master Patient Index (MPI) or creation of a new MPI entry as necessary. The integrity of the MPI is a responsibility of all registrars. The registrar also must obtain sensitive patient information (to include diagnosis information) that is required of the automated system, Business Office, and
Medical Records while maintaining optimum levels of confidentiality. The registrar must be courteous and efficient and maintain maximum levels of competency while dealing with interdepartmental staff, nursing staff, Medical staff and their offices and other departments within the facility. Is also responsible for collection of money, Credit Card payments, writing receipts and collecting data for outside billing sources, telephoning patients/guarantors and obtaining accurate billing address information. Responsible occasionally for explaining delicate policies and procedures of this facility to patients and/or their family members.
A registrar must be able to prioritize the workload and meet the needs of the patients, physicians and co-workers. Assignment requires devising competent and accurate work habits to complete work and accomplish shift oriented, daily and weekly tasks. Must be able to deal with multiple tasks while maintaining perspective and presenting a professional and calm disposition to patients and their family members while maintaining optimum levels of patient confidentiality. Applies knowledge to solve routine and operational problems with minimal guidance.

Requirements

• High School Diploma. Post High School and/or Computer training is desirable.
• Must have computer skills.
• Must have experience in current Microsoft operating systems and software.
• Must be detail oriented and exhibit excellent communication and organizational skills.
• Mental and physical health sufficient to meet the demands of the position.
• Must be able to troubleshoot and diagnose problems without outside assistance
• Must also be able to use calculators, adding machines, printers and copy machines.
• A high level experience with interpersonal communication skill, concentration on details and accuracy are required.
• Experience must verify the ability to interact with patients, family members, employees, physicians and management.

Nice To Haves

• A working knowledge of hospital operations is desired.
• Prior experience in Information Systems, Medical Office or Business Office clerical position requiring prioritization and organizational skills.
• Previous experience in a hospital is preferred but not required.

Responsibilities

• Accurately registering all Inpatient and Outpatient Patient Types into the automated systems
• Collection and entry of information of demographic and billing data for the Patient, Guarantor, and Relative
• Obtain sensitive patient information (to include diagnosis information)
• Collection of money, Credit Card payments, writing receipts and collecting data for outside billing sources, telephoning patients/guarantors and obtaining accurate billing address information
• Explaining delicate policies and procedures of this facility to patients and/or their family members
• Reconciles cash at beginning and end of each shift, submits collected money and receipt log from previous day to cashier each morning (Mon. -Fri.)
• Collects Medicaid co-pays on Inpatient and all Non-Emergent Outpatient services
• Collects payments on patient accounts by cash, check, money orders, or credit card payments to include Room & Board differences and Self Pay accounts
• Maintains log of Admissions, Discharges, and Transfers within the Department and demonstrates the ability to balance daily ADT's

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED