SOP Registrar

IslandWood • Bainbridge Island, WA

7d • $22 - $24

About The Position

The Registrar provides comprehensive registration support for exceptional environmental education experiences that: Provide a foundation for students to practice stewardship behaviors Create equitable access and culturally sustaining pedagogy, especially in outdoor natural science Build meaningful and sustainable relationships with schools and families in the Puget Sound region and beyond. The Registrar is an annual, full-time member of the professional education team for IslandWood. During the school year, the Registrar manages all data and registration aspects of the School Overnight Program and Summer Camp

Requirements

• Commitment to educational equity and social justice.
• Excellent written and verbal communication skills
• Exceptional customer service skills
• Strong attention to detail
• Excellent time management and organizational skills
• Demonstrated proactive problem-solving skills
• Five or more years of office and/or registration experience, preferably in an educational or youth-serving environment.
• Demonstrated experience in customer service, preferably working with schools or other educational partners.
• Strong technology skills, including Microsoft Teams, Microsoft Office, and database software and applications.
• Proven ability to plan, organize, and manage projects.
• Ability to take initiative and effectively prioritize multiple tasks.
• Ability to work independently on daily responsibilities while collaborating regularly to support mission-driven work.
• Experience engaging with diverse communities.
• Demonstrated passion for learning, children, and the environment
• Experience engaging and building relationships with diverse communities

Responsibilities

• Registration and Database Management Lead and manage all registration processes for school-year and summer camp programs, including applications, confirmations, deposits, registration packets, camp sign-in, and related logistics
• Coordinate all aspects of overnight program information, including function sheets, database entry and maintenance, group and rooming lists, dietary and medical information, and timely distribution to relevant departments.
• School and Family Liaison Serve as the primary point of contact for teachers and families during pre-trip and camp planning phases
• Collect and document feedback from schools and families through debrief conversations, evaluation forms, surveys, and follow-up emails. Use feedback from teachers and schools to inform program planning and continuously improve the participant’s experience.
• Financial Administration Partner with the Accounting team to issue invoices, manage deposits, and ensure timely receipt of final payments.
• Program Planning and Coordination Lead the development of the annual calendar for school and camp programs, ensuring alignment with organizational priorities and program capacity.
• Collaborate with the Director to market and recruit schools and families for programs
• Facilitate IslandWood's Connecting Classrooms workshops to introduce and orient new teachers to the School Overnight Program experience.
• Team Collaboration and Professional Development Model IslandWood's core values to support effective, respectful, and purpose-driven teamwork
• Support and advance IslandWood's strategic plan and organizational mission through day-to-day work and long-term projects
• Perform other duties as assigned by the manager

Benefits

• 100% IslandWood paid Medical, or a low employee contribution option offered
• 100% IslandWood paid Dental and Vision option
• HSA with IslandWood contribution (based on qualifying medical plan)
• Life/AD&D, Short and Long-term Disability Insurance paid by IslandWood
• Voluntary Employee Benefits: Life/Hospital/Critical Care Insurance, and Pet Insurance.
• Employee Assistance program, Flexible spending accounts and 401k with employer match (after 6 months of employment)
• Variety of Employee Discounts
• Employee Discount for IW Summer Camps
• IslandWood offers 3 weeks paid vacation, floating holidays, 10 annual paid holidays and 80 hours of paid annual sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees