Registrar Project Coordinator

University of Maryland • College Park, MD

23h • $50 - $50

About The Position

The University of Maryland is seeking a detail-oriented and collaborative individual to serve as a Registrar Project Lead to support the institution’s Workday Student system implementation. This position is responsible for reviewing current-state documentation and creating future-state process documentation directly related to registrar operations, and assisting with a gap analysis for registrar-owned functional areas such as academic records, curriculum, registration, course scheduling, grading, transcripts, degree progress, and student compliance. Working closely with Registrar staff, the incumbent will capture detailed process workflows, configuration decisions, and operational procedures to ensure the Office of the Registrar has accurate and consistent documentation for post-go-live operations. This position may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of university services.

Requirements

• Bachelor’s degree required.
• Working knowledge of information systems (e.g. homegrown systems, Workday Student, Banner, PeopleSoft)
• Experience with documenting business processes
• Experience with documentation tools (e.g. Visio, Miro, Lucidchart, Confluence, etc.)
• Highly organized, detail-oriented, and able to work independently under tight timelines.
• Understanding of higher-education registrar functions, policies, compliance requirements, and interdependencies.
• Ability to translate complex information system configuration details into clear, operational documentation.
• Excellent communication (interpersonal, telephone, and writing), interpersonal, organizational, and time management skills
• Demonstrated self-motivation and personal skills necessary to interact with university constituents and co-workers professionally and courteously.
• Bachelor’s degree from an accredited college or university.
• One (1) year of professional administrative or coordinator experience.
• Knowledge of best practices in organization, administration, and customer service.
• Knowledge of proper protocol in dealing with confidential information.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office products.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Nice To Haves

• At least two years of professional experience in higher education preferred

Responsibilities

• Document operational procedures and quick-reference guides to support Registrar staff for cutover and post-go-live.
• Develop future-state workflows aligned with Workday Student system features, business process framework, academic structure, and configuration decisions.
• Create standardized templates for workflows, decision logs, and procedural narratives within the Registrar domain.
• Review current business processes within the Registrar’s functional areas.
• Perform gap analyses of current systems functionalities in comparison to the Workday Student system.
• Create and manage a decision tracker as configuration evolves.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees