Registrar, OPD Clinic
About The Position
Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors. Bargaining Unit: UUP Job Summary: The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking a full-time TH Staff Assistant 2 / OPD Clinic.
Requirements
- Strong verbal, written and interpersonal communication skills.
- Computer proficiency/literacy.
Nice To Haves
- Bachelor's Degree.
- 1+ year of hospital-based experience.
- Knowledge of third-party billing in managed care.
Responsibilities
- Interview and verify patient demographic and financial information for input into the hospital Eagle system.
- Utilize the EMEVs and Relay insurance verification system to verify coverage.
- Have patients completely fill out financial screening forms including patient’s signature.
- Have patients sign the consents, financial agreement form, HIPPA form, Patient Agreement, and other forms.
- Scan documents (Insurance Cards, Photo ID’s Consent, HIPAA, Healthix, Referral/Consult and other medical documentation to OnBase.
- Collect copayments at time of service.
- Secure authorization/referral for reimbursement from insurance companies at the time of service.
- All self-pay patients must be sent to the financial screening unit for assessment.
- For areas using paper charts, prepare the patient’s medical chart with appropriate documentation.
- Assist the patient with inquires.
- For areas not on Healthbridge electronic encounter form, close visits at the time of service with the appropriate diagnosis in Eagle and post charges in the TAO system.
- Reconcile encounter forms with daily visit listing report/audit encounter forms for compliance.
- Place lab orders in Cerner for referred services.
- Arrange timely appointments for patients.
- Reschedule patient visit upon request.
- Assure that telephone calls are answered and that the needs of the patients are addressed with a minimum of delay.
- Assure especially that patients with perceived emergencies or other urgent needs are triaged quickly and properly.
- Ensure that appropriate measures are taken to follow up on the no show patients and that the no show letter is printed using Healthbridge/and or form letter.
- Collect e-mail addresses and assist with signing up and sending out invites to patients for the Hospital’s Patient Portal System.
- Interface with the Medical Director, the providers, the Nursing staff, and other staff within the OPD clinic to ensure proper coordination of services on behalf of the patients.
- Inform the Medical Director or designee of any unusual circumstances without delay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
