Registered Nurse (Virtual Dispatch Support & Clinical Workflow Support)
About The Position
RightSite Health (RSH) is redefining emergency response by helping 911 callers get the care they need: safely, quickly, and without an unnecessary trip to the ER. We pair board-certified emergency physicians, registered nurses, and trained navigators to deliver virtual care in real time. Our mission is clear: keep people safe, stabilize care, and make the system work better for everyone As RightSite scales rapidly, we are seeking experienced Registered Nurses (RNs) to support our dispatch operations and clinical workflows. This role is essential in improving patient flow, reducing prescription turnaround time, and enhancing navigator and physician efficiency. The RightSite RN will work closely with physicians and navigators to provide critical frontline support during call time periods. Schedule: Full-Time | 8-hour shifts | 5 days/week Positions Needed: 2 Shifts Available: 1 for Shift A: 5:30 am - 2 pm 1 for Shift C: 1:30 pm - 10:00 pm
Requirements
- Active and unrestricted TX RN license
- Minimum 3 years of clinical experience, preferably in urgent care, ED, telehealth, or triage settings
- Strong communication and decision-making skills in fast-paced environments
- Comfortable with electronic health records (EHR), telehealth platforms, and clinical documentation, and familiarity with prescription workflows and pharmacy coordination
- Ability to work independently, escalate appropriately, and collaborate cross-functionally
Responsibilities
- Manage prescription workflows, including refills, clarifications, and pharmacy follow-ups under standing protocol
- Support high-touch patients who require clinical insight or care plan clarification, but not full provider management
- Coordinate with physician and navigator teams to ensure timely care handoffs and patient updates.
- Monitor ongoing cases for escalation needs and ensure timely backup activation when necessary
- Maintain accurate, timely documentation in all workflows
- In times of high volume surges, serve as the first point of clinical support during dispatch call surges, triaging and maintaining communication flow when physician backup is activated
Benefits
- A front-row seat in transforming emergency care
- Predictable schedule and stable hours
- Full-time benefits, including competitive health coverage
- Collaborative, mission-driven team
- The chance to make healthcare easier to access, safer, and more humane for real people in real time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
