Registered Nurse, Triage - ogi | Obstetrics, Gynecology & Infertility

Revo Health•Maple Grove, MN

1d•Onsite

About The Position

The Registered Nurse - Triage provides healthcare information, education, recommendations, and general nursing care to obstetric, infertility, and gynecologic patients in the clinic setting. Interacts with patients, physicians, nurse practitioners, clinic staff, and non-OBYGN clinic personnel by phone, email, fax, and in person. This is a part-time, FTE 0.8, role Monday - Friday 8:30 AM - 5:00 PM scheduled based upon business needs, may vary out of our Maple Grove location. ogi | Obstetrics, Gynecology & Infertility is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

RN: Diploma graduate from an accredited school of nursing; Bachelor's Degree (BSN) or Associate's Degree (ADN) in nursing from an accredited college; current or pending reciprocity, Minnesota State Board of Nursing license.
Ability to: Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance
Work in the clinic, office or surgery center during business hours
Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations, if required

Nice To Haves

Previous OB and/or GYN experience, Nursing triage experience preferred

Responsibilities

Triage incoming calls, route calls to providers per protocols or as deemed appropriate
Review and communicate provider responses with patients
Route results to providers per protocol
Review and communicate with patients on labs and other tests per protocols and/or provider responses
Follow up on abnormal Pap smears, mammograms, ultrasounds
Manage prescription refills, prior authorizations
Assist OB patients with MAC/Perinatology appointments as needed
Interact with Home Healthcare, Out-patient hospital services, other non-OGA healthcare providers/clinics per provider orders
STD notification to Minnesota Department of Health
Provide general resource information for providers and other clinic departments as requested
Review and update existing triage protocols and write new triage protocols as needed
Screen post 20-week OB transfer calls
Follow up on OB patients that have not been seen for two or more months
PHQ-9 calls
Documentation of all patient interactions/calls
External monitoring NST
Foley catheter removal and insertion as needed
Any and all other duties as assigned