Registered Nurse (RN) Quality Lead Medical Group

Mercy Health BSMH • Bath Township, OH

9h • Onsite

About The Position

The RN Clinical Quality Lead will be a clinical leader supporting the staff and providers in the medical group practice setting with a focus on improving quality of patient care and achieving key performance indicators. This role provides guidance and support to the team members, implementing continuous quality improvement efforts and accountable for maintaining progress to success. Responsibilities include education and training on standardization of workflows and best practice for achieving patient care quality metrics. The role appropriately communicates the organization’s vision, values, key drivers and operational needs to the team.

Requirements

• Valid nursing license from the state of practice
• Bachelors in Healthcare administration or nursing related field
• Quality Control
• Patient Care
• Key Performance Indicators
• Quality Improvement
• Accountable
• Collaboration
• Employee Training
• Clinical Training
• Clinical Nursing
• Mentorship
• Annual Wellness Visits
• Performance Monitoring
• Patient Communication
• Customer Service
• Customer Escalations
• Preventative Health
• Virtual Health
• Patient Education
• Teamwork
• Attention to Detail
• Communication
• Collaboration with Physicians

Nice To Haves

• BLS Basic Life Support - American Heart Association
• Masters of Healthcare administration or nursing related field

Responsibilities

• Encourages and works closely with providers and care teams to implement process and quality improvement activities and workflows necessary to promote high quality and cost-efficient care.
• Provides education and clinical training as needed for medical assistants in the practices and acts as a mentor, including providing input to operations leadership regarding performance of staff competencies and skills check lists.
• Assists providers with monitoring their PC Dashboards and managing gaps in patient care, including opportunities for outreach to improve Annual Wellness Visits completion.
• Works closely with the data analytics team and EPIC EHR team to optimize access to accurate and actionable quality performance data for use by the practice to improve patient care and services, population health management, and reduce the total cost of care.
• Facilitates daily care team huddles and pre-visit planning activities in the practice.
• Collaborates with the population health care team to leverage success with patient health maintenance goals and quality needs.
• Conducts nurse visits with patients, face to face and/or virtual to address preventative health topics, medication review, any quality care gaps and perform appropriate screenings.
• Identifies opportunities to improve Risk Score Accuracy through Hierarchical Condition Categories (HCC) documentation and facilitates education for providers toward success.
• Acts as a resource and directs activities for patient education and orientation to the practice.
• Participates in regular practice meetings with providers and staff. Prepares and gives presentations in a professional manner.
• Attends required training, education and learning events by webinar, teleconference, virtual or in person.
• Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees