Registered Nurse (RN) Quality Lead Medical Group

Mercy Health•Lima, OH

1d•Onsite

About The Position

The RN Clinical Quality Lead is a clinical leader who supports staff and providers in a medical group practice setting. The primary focus of this role is to improve the quality of patient care and achieve key performance indicators. This position involves providing guidance and support to team members, implementing continuous quality improvement efforts, and being accountable for maintaining progress towards success. Key responsibilities also include educating and training on workflow standardization and best practices for achieving patient care quality metrics, as well as communicating the organization’s vision, values, key drivers, and operational needs to the team.

Requirements

Valid nursing license from the state of practice
Bachelors in Healthcare administration or nursing related field
Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Nice To Haves

BLS Basic Life Support - American Heart Association (preferred)
Masters of Healthcare administration or nursing related field (preferred)

Responsibilities

Encourages and works closely with providers and care teams to implement process and quality improvement activities and workflows necessary to promote high quality and cost-efficient care.
Provides education and clinical training as needed for medical assistants in the practices and acts as a mentor, including providing input to operations leadership regarding performance of staff competencies and skills check lists.
Assists providers with monitoring their PC Dashboards and managing gaps in patient care, including opportunities for outreach to improve Annual Wellness Visits completion.
Works closely with the data analytics team and EPIC EHR team to optimize access to accurate and actionable quality performance data for use by the practice to improve patient care and services, population health management, and reduce the total cost of care.
Facilitates daily care team huddles and pre-visit planning activities in the practice.
Collaborates with the population health care team to leverage success with patient health maintenance goals and quality needs.
Conducts nurse visits with patients, face to face and/or virtual to address preventative health topics, medication review, any quality care gaps and perform appropriate screenings.
Identifies opportunities to improve Risk Score Accuracy through Hierarchical Condition Categories (HCC) documentation and facilitates education for providers toward success.
Acts as a resource and directs activities for patient education and orientation to the practice.
Participates in regular practice meetings with providers and staff.
Prepares and gives presentations in a professional manner.
Attends required training, education and learning events by webinar, teleconference, virtual or in person.
Perform other job-related duties as required by their supervisor, subject to reasonable accommodation.