Registered Nurse RN Operations Support Specialist
About The Position
This position partners with nurse leadership to drive clinical education, onboard and mentor new RNs, and champion career development across the facility. It serves as a vital liaison between disciplines while coordinating quality, safety, and nursing standards. The role leads clinical initiatives, enforces best practices, and actively contributes to national nursing quality outcomes, all under the guidance of the Chief Nursing Officer (CNO) to ensure exceptional, equitable patient care. Specifically, this position is responsible for supporting nurse leadership in the planning, development, and execution of facility education for clinicians, supporting the on-boarding and orientation of newly hired registered nurses, career development, and effective internal clinical communications. It performs under the guidance and direction of the chief nursing officer or designee and serves as a liaison between all disciplines by effectively communicating, educating, and problem-solving. This role proactively supports the quality and continuity of services throughout the healthcare systems, assists in resolution of systems issues, and enforces facility/unit/department policy/procedures and standards of care. It coordinates oversight of quality, risk management, safety, and nursing standards, and acts as a role model and resource person for providing quality patient care and maintaining clinical competency within the facility/unit/department. The specialist collaborates with Clinical Education to coordinate and support the on-boarding and precepting of newly hired nurses, develops and coordinates system and facility initiatives to promote clinical career development and lateral nurse pathways, and may lead and implement facility clinical initiatives. This position contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, safe care, and actively participates in the improvement of national nursing quality indicators and outcomes, which may include participating in professional organizations.
Requirements
- Possess an Associates degree.
- Possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice.
- BLS certification.
- Minimum of one year experience in an acute care hospital setting.
- Possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of employment (for specific Behavioral Health clinical settings).
- Sign an Arizona Criminal History Affidavit upon hire (for specific Behavioral Health clinical settings).
Nice To Haves
- Bachelors degree in nursing.
- Additional related education and/or experience.
Responsibilities
- Partner with nurse leadership to drive clinical education, onboard and mentor new RNs, and champion career development across the facility.
- Serve as a vital liaison between disciplines while coordinating quality, safety, and nursing standards.
- Lead clinical initiatives, enforce best practices, and actively contribute to national nursing quality outcomes.
- Support nurse leadership in the planning, development, and execution of facility education for clinicians.
- Support the on-boarding and orientation of newly hired registered nurses.
- Support career development and effective internal clinical communications.
- Serve as a liaison between all disciplines by effectively communicating, educating, and problem-solving.
- Proactively support the quality and continuity of services throughout the healthcare systems and assist in resolution of systems issues.
- Enforce facility/unit/department policy/procedures and standards of care.
- Coordinate oversight of quality, risk management, safety, and nursing standards.
- Act as a role model and resource person for providing quality patient care and maintaining clinical competency within the facility/unit/department.
- Collaborate with Clinical Education to coordinate and support the on-boarding and precepting of newly hired nurses.
- Develop and coordinate system and facility initiatives to promote clinical career development and lateral nurse pathways.
- Lead and implement facility clinical initiatives.
- Contribute to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, safe care.
- Actively participate in the improvement of national nursing quality indicators and outcomes, including participating in professional organizations.
- Perform standard assignments within own job functions.
- Expand knowledge of fundamental theories, practices, procedures, and concepts within the job’s function.
- Identify and solve a range of problems in straightforward situations; analyze possible solutions and assess each using established procedures.
- Analyze developments in the field for others.
- Respond to non-standard requests from internal and/or external customers; investigate with assistance from others, as needed.
- Interact primarily with department peers, supervisor, internal customers, patients, and physicians.
- Make decisions within guidelines and policies that impact own priorities and allocation of time to meet deadlines.
- Perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
- Provide all customers of Banner Health with an excellent service experience by consistently demonstrating core and leader behaviors.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
