Registered Nurse RN Case Manager-Emergency Department

Trinity Health • Hartford, CT

21h

About The Position

Position Purpose At Saint Francis Hospital, our RN Case Managers ensure patients receive timely, appropriate, and compassionate care throughout their Emergency Department experience. You will coordinate care, assess patient needs, support safe transitions, and advocate for patient well‑being in a fast-moving clinical environment. What You Will Do As an RN Case Manager in the Emergency Department, you will: Streamline patient flow by coordinating tests, consults, and timely transitions while reducing ED wait times. Perform rapid medical necessity and utilization reviews to ensure correct patient status and avoid inappropriate admissions. Lead discharge and transition planning, arranging follow‑up care, home services, or community support as needed. Support high‑risk patients by connecting them with resources that address medical and psychosocial needs. Educate and advocate for patients and families, ensuring clarity, safety, and a positive care experience. Minimum Qualifications Education: Bachelor of Science in Nursing (BSN) Licensure: Current RN license in Connecticut Experience: Five years of progressive acute‑care or continuum‑of‑care experience Knowledge of medical utilization criteria, HCFA/OBRA regulations, Connecticut compliance, and JCAHO standards Certification: BLS required Position Highlights & Benefits Work Hours/Shift: Full‑time, 36 hours Fast‑paced environment with meaningful patient impact Supportive, multidisciplinary team with opportunities for professional growth Ministry/Facility Information Saint Francis Hospital has been an anchor institution in Connecticut since 1897. Saint Francis, a member of Trinity Health Of New England and Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Saint Francis Hospital, a Level 1 Trauma Center, is a 617-bed hospital and a major teaching hospital. Other Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, and the Smilow Cancer Hospital. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

• Bachelor of Science in Nursing (BSN)
• Current RN license in Connecticut
• Five years of progressive acute‑care or continuum‑of‑care experience
• Knowledge of medical utilization criteria, HCFA/OBRA regulations, Connecticut compliance, and JCAHO standards
• BLS required

Responsibilities

• Streamline patient flow by coordinating tests, consults, and timely transitions while reducing ED wait times.
• Perform rapid medical necessity and utilization reviews to ensure correct patient status and avoid inappropriate admissions.
• Lead discharge and transition planning, arranging follow‑up care, home services, or community support as needed.
• Support high‑risk patients by connecting them with resources that address medical and psychosocial needs.
• Educate and advocate for patients and families, ensuring clarity, safety, and a positive care experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level