RN Case Manager, Emergency Department

American Addiction Centers•Winston-Salem, NC

17h•$38 - $56•Onsite

About The Position

Elevate your nursing career where your expertise truly impacts lives. As a Case Manager in the Emergency Department at Atrium Health Wake Forest Baptist, you’ll be part of a team that blends clinical excellence with compassion—helping patients navigate some of their most challenging moments. If you’re passionate about coordinating care, driving patient progression, and making a meaningful impact every day, this is your next step.

Requirements

Graduation from an accredited School of Nursing; BSN required, MSN preferred.
Active RN license from the North Carolina Board of Nursing.
Minimum 2 years of relevant clinical experience; prior Case Management experience strongly preferred.
Basic Cardiac Life Support (BCLS) required.
Certification in Case Management highly recommended within 2 years of employment.

Responsibilities

Identify patients who would benefit from Case Management through initial screening and assessment of discharge needs.
Collect and evaluate patient information via interviews, chart reviews, and care team discussions to determine necessary interventions.
Develop, implement, and monitor a Plan of Care in collaboration with nursing, physicians, multidisciplinary teams, and community partners.
Lead and coordinate the discharge planning process, ensuring needs are addressed and transitions are smooth and cost‑effective.
Participate in multidisciplinary rounds, driving patient progression and communicating discharge planning updates.
Document all Case Management activities in the Electronic Medical Record and communicate essential information to providers and payors.
Monitor the medical necessity of admissions and ongoing care; collaborate with Utilization Review to address level-of-care changes.
Identify system issues, trends, or barriers to care; propose solutions and participate in quality improvement efforts.
Apply age‑ and developmentally‑appropriate care planning and communication techniques based on population needs.
Guide patients and families through post‑discharge options based on payer guidelines, community resources, and clinical needs.
Maintain strong partnerships with physicians to support the organization’s mission and enhance patient outcomes.