Registered Nurse Navigator

Cardiac Study CenterSpokane, WA
32d$36 - $55Onsite

About The Position

At Cardiac Study Center, we deliver compassionate, innovative care that improves heart health and transforms lives. With over 50 years of cardiology expertise in the Pacific Northwest, we partner with Pulse Heart Institute and MultiCare Health System to provide industry-leading outpatient cardiac care. Join a mission-driven team where your work makes a difference—one heartbeat at a time. The Heart Failure Nurse Navigator plays a vital role in the patient journey, supporting individuals diagnosed with heart failure from hospital discharge through outpatient care. In this multifaceted role, you’ll act as a case manager, educator, and advocate—working closely with physicians, floor nurses, and support staff to ensure continuity of care and prevent hospital readmissions. You’ll split your time between two primary campuses: DMOB (main office) and DHEC (hospital campus), actively engaging with both clinic and inpatient teams.

Requirements

  • Current Washington State RN license required
  • 3–5 years of clinical experience, preferably with cardiac or heart failure patients
  • Knowledge of GDMT and heart failure case management
  • Strong interpersonal, communication, and critical thinking skills
  • Passion for patient-centered care and health education

Nice To Haves

  • Bachelor’s degree in Nursing (BSN) preferred; associate degree considered with additional experience
  • Master’s degree in Nursing is a plus

Responsibilities

  • Coordinate follow-up care post-hospitalization
  • Educate patients and families on heart failure, medications, lifestyle, and care plan
  • Perform CardioMEMS monitoring and interpret data
  • Navigate barriers to care including insurance or scheduling issues
  • Establish long-term support relationships with patients
  • Round on floors to identify heart failure patients and collaborate on discharge plans
  • Be a visible presence on the floor and in PPR meetings
  • Collaborate with inpatient teams to ensure timely GDMT (guideline-directed medical therapy) initiation
  • Provide staff education, in-services, and training on heart failure protocols
  • Assist with development and refinement of HF education packets
  • Educate new RN residents and cardiology fellows on heart failure protocols
  • Monitor outcomes and track patient success to inform quality improvement
  • Support outpatient clinic operations during staff absences
  • Make HF education packets for both inpatient and clinic use
  • Collaborate with Billing, HUCs, and leadership on follow-up processes

Benefits

  • Medical, dental, and vision coverage
  • 401(k) with employer match
  • Paid time off, holidays, and floating holidays
  • Tuition assistance
  • Employee wellness programs and mental health resources
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