On-Site Registered Nurse (Dispatch & Clinical Workflow Support)

RightSite Health • San Antonio, TX

3d • Onsite

About The Position

As RightSite scales rapidly, we are seeking experienced Registered Nurses (RNs) to support our dispatch operations and clinical workflows. This role is essential in improving patient flow, reducing prescription turnaround time, and enhancing navigator and physician efficiency. The RightSite RN will work closely with physicians and navigators to provide critical frontline support during call time periods. This position is based in our San Antonio, Texas office.
Schedule: Full-Time | 8-hour shifts | 5 days/week
1 for Shift C: 1:30 pm - 10:00 pm

Requirements

• Active and unrestricted TX RN license
• Minimum 3 years of clinical experience, preferably in urgent care, ED, telehealth, or triage settings
• Strong communication and decision-making skills in fast-paced environments
• Comfortable with electronic health records (EHR), telehealth platforms, and clinical documentation, and familiarity with prescription workflows and pharmacy coordination
• Ability to work independently, escalate appropriately, and collaborate cross-functionally

Responsibilities

• Manage prescription workflows, including refills, clarifications, and pharmacy follow-ups under standing protocol
• Support high-touch patients who require clinical insight or care plan clarification, but not full provider management
• Coordinate with physician and navigator teams to ensure timely care handoffs and patient updates.
• Monitor ongoing cases for escalation needs and ensure timely backup activation when necessary
• Maintain accurate, timely documentation in all workflows
• In times of high volume surges, serve as the first point of clinical support during dispatch call surges, triaging and maintaining communication flow when physician backup is activated

Benefits

• A front-row seat in transforming emergency care
• Predictable schedule and stable hours
• Full-time benefits, including competitive health coverage
• Collaborative, mission-driven team
• The chance to make healthcare easier to access, safer, and more humane for real people in real time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed