Registered Nurse Clinical Manager ~ Admissions and Intake

Iowa Home Care LLC•West Des Moines, IA

9d•$60,000 - $80,000

About The Position

Join Iowa Home Care as a Clinical Manager who thrives on empowering others, ensuring compliance, and delivering outstanding clinical care. The Clinical Manager plays a key leadership role in managing and optimizing the intake and referral operations for Iowa Home Care. This position ensures that referrals are clinically appropriate, complete, compliant, and transitioned seamlessly into care. The ideal candidate is a skilled RN leader with strong organizational, clinical, and operational expertise who thrives in a fast-paced environment and is passionate about excellence in patient care and customer service. At Iowa Home Care, we believe in providing quality, compassionate, and individualized care that allows our clients to remain safe, comfortable, and independent in their own homes. We are a locally owned and operated agency with a strong commitment to clinical excellence, integrity, and teamwork. Our mission is to make a positive difference in the lives of our clients, their families, and our employees every day.

Requirements

Current RN license in the State of Iowa (or compact state).
3–5 years of experience in home health, hospice, or a related post-acute clinical setting.
In-depth knowledge of Medicare Conditions of Participation, OASIS, payer requirements, and home health documentation standards.
Proven ability to lead and mentor teams while maintaining a high standard of clinical accuracy and efficiency.
Strong interpersonal and communication skills with the ability to build rapport across multiple departments and external partners.
Proficiency in EHR systems
Demonstrated success in process improvement, workflow design, and performance monitoring.

Nice To Haves

Prior experience in intake, case management, or home health leadership strongly preferred.

Responsibilities

Oversee the referral and intake process from receipt to admission, ensuring timeliness, accuracy, and compliance with IHC and regulatory standards.
Review all incoming referrals for clinical appropriateness, payer eligibility, and service alignment with agency capabilities.
Collaborate with referral sources, hospitals, physicians, and internal clinical staff to ensure a smooth and timely admission process.
Supervise and mentor the corporate intake and referral coordination team, promoting collaboration, accountability, and continuous improvement.
Provide clinical oversight for intake documentation, ensuring that orders, assessments, and admission notes meet state, federal, and payer requirements.
Partner with leadership, field clinicians, and quality teams to resolve complex referrals, documentation issues, and admission questions.
Develop, implement, and monitor standardized intake policies, procedures, and performance metrics to drive efficiency and quality.
Track and analyze key data such as referral conversion rates, turnaround time, and referral source satisfaction.
Participate in compliance audits, training programs, and quality initiatives at the corporate level.