Regional VP of Clinical Operations

BRISTOL HOSPICE LLC • Salt Lake City, UT

4d • $150,000 - $160,000

About The Position

The Regional VP of Clinical Operations serves as a key strategic partner to the Chief Clinical Officer, driving initiatives that elevate clinical excellence, strengthen operational performance, and advance the Bristol Hospice mission. This executive leader plays a pivotal role in shaping the quality of care and services across new and emerging programs—ensuring operational sustainability, regulatory readiness, and long‑term organizational growth. With a focus on innovation, alignment, and high‑reliability practices, the Regional VP guides teams in delivering consistently exceptional hospice care across all assigned locations. Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn. Our Culture Our culture is cultivated using the following values: Integrity: We are honest and professional. Trust: We count on each other. Excellence: We strive to always do our best and look for ways to improve and excel. Accountability: We accept responsibility for our actions, attitudes, and mistakes. Mutual Respect: We treat others the way we want to be treated.

Requirements

• Must be a Registered Nurse
• Must have a four (4) year college degree in health care or business-related field
• Must have five (5) years of experience in hospice/homecare management
• Must be able to travel short and long distances as required, up to 75% of the time
• Must possess a nursing background with proven knowledge and experience of best practice relating to quality development, clinical operations management and improvement, health and safety management, risk mitigation, regulatory compliance, clinical and process
• Must be familiar with standard concepts, practices and procedures within the hospice industry to include patient safety, infection control and quality metric management
• Must demonstrate leadership in quality program development management
• Must possess the ability to provide quality metric analysis, reporting and strategic planning with senior staff
• Must be results driven, team-oriented and an individual/organizational capacity builder
• Must have excellent communication, interpersonal, marketing and public relations skills

Nice To Haves

• Hospice Accreditation survey management preferred

Responsibilities

• Strategic & Clinical Leadership Provide consultation, direction, and oversight to ensure programs and services are implemented at the highest standards—ensuring patients receive exceptional hospice care.
• Ensure policies and procedures are continuously monitored, updated, and aligned with all regulatory and accreditation changes.
• Work closely with the Chief Clinical Officer (CCO) to set strategic goals, direction, policies, and communication frameworks that drive consistency and alignment across all locations.
• Collaborate with the CCO to create and implement performance improvement projects, clinical strategies, and scalable processes that support the hospice mission.
• Lead change initiatives that enhance organizational knowledge, elevate clinical performance, and strengthen new program implementation.
• Operational Excellence & Cross‑Functional Partnership Assist Executive Directors and Directors of Patient Care Services in integrating clinical and operational communication across departments to support quality goals and clinical decision‑making.
• Provide motivational, inspirational leadership that drives best‑practice standards in clinical operations and metric management.
• Collaborate with the Regional VPO to assess and direct the financial impact of clinical operating metrics.
• Provide oversight and strategic guidance for clinical quality planning in partnership with the Regional VPO.
• Monitor progress toward quality metric goals and clearly communicate objectives and expectations to location leadership.
• Partner with the CCO to strengthen clinical operating metrics, quality measures, monitoring systems, and technology‑enabled activities across locations.
• Proactively identify issues, oversee corrective action tracking, and leverage findings for organizational learning and improvement.
• Ensure all locations maintain continuous survey readiness and preparedness for federal audits.
• Documentation, Eligibility & Clinical Integrity Collaborate with the Clinical Team on education related to documentation quality, including decline, eligibility, and LCD guideline adherence.
• Provide oversight and support related to Not Taken For Care (NTFC) reviews and live discharge management.
• Partner with leadership, clinical teams, and Business Development to improve eligible admission conversion and ensure high‑quality transitions.
• Safeguard Bristol Hospice by ensuring consistent compliance with all hospice regulatory requirements.
• People Leadership & Development Hire, evaluate, develop, and—when necessary—terminate direct reports to maintain a high‑performing clinical operations team.
• Conduct annual performance evaluations (or more frequently as needed) to ensure competency, growth, and accountability.
• Quality, QAPI & Performance Analysis Oversee QAPI tracking, trending, and performance interpretation; review all PIPs and outcomes and provide guidance based on data insights.
• Direct the compilation, aggregation, and trending of quality data across key areas: patient care, safety, risk management, documentation audits, infection control, outcomes, public reporting, Hospice Compare metrics, and patient/family satisfaction.
• Advise locations and regional leadership on actions needed to improve clinical outcomes and quality scores.

Benefits

• Tuition Reimbursement
• PTO and Paid Holidays
• Medical, Dental, Vision, Life Insurance, and more
• HSA & 401(k) available
• Mileage Reimbursement for applicable positions
• Advanced training programs
• Passionate company culture committed to the highest standard of care in the hospice industry

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1,001-5,000 employees