Regional Vice President

the USO•Dallas, TX

About The Position

Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do. A Certified Great Place to Work Dont just take our word for itour people have spoken. According to the Great Place to Work 20252026 survey: 96% feel good about how we support the community 94% are proud to tell others they work at the USO 92% say their work has special meaningits not just a job 91% felt welcomed from day one Over 88% agree all employees are treated fairly, regardless of race or gender Reporting to the Chief Operating Officer, The Regional Vice President is responsible for operational oversight and direction of USO operations in a geographic region.

Requirements

Bachelors Degree in Business Administration or related field.
15+ years progressively responsible work experience in a leadership or management role, including 7+ years in a supervisory capacity.
Demonstrated ability to create and lead high-performing teams.
Demonstrated ability to exercise sound judgment and achieve desired results through others.
Strong interpersonal, presentation, and problem-solving skills.
Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
Proficiency with developing long-term strategic direction and with business support functions (i.e. budget, planning, management) for a large enterprise or multiple business units.
Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.
Proficiency using computers and electronics equipment.
Working knowledge of various software, applications, and programs including but not limited to Microsoft Office.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid drivers license.
Must be a strong advocate of the USOs mission.

Nice To Haves

MBA preferred.
Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.

Responsibilities

Develop and execute regional business strategy aligned with USO organizational priorities to strengthen mission delivery, strengthen brand visibility, and support enterprise fundraising efforts through regional engagement and partnership with the national fundraising team across the assigned geographic region.
Build, strengthen, and sustain strategic relationships with military leadership, private-sector partners, and community stakeholders to advance the USO mission.
Direct short- and long-term regional planning, programs, and operational practices to ensure successful delivery of high-quality services that are consistent, compliant, and aligned with USO policies, procedures, and core values.
Monitor, assess, and communicate performance results related to programs, services, facilities, equipment, and events; present key metrics to senior leadership and drive continuous improvement through feedback, accountability, and operational adjustments.
Develop proposed regional operating budgets, regularly monitoring financial performance against established goals and ensuring effective stewardship of organizational resources.
Lead, manage, and mentor Director of Operations, Area Directors, and subordinate staff to strengthen leadership capability, operational effectiveness, employee engagement, and USO culture across the region.
Ensure regional readiness and responsiveness to emerging mission requirements, organizational priorities, and operational challenges through proactive leadership, sound decision-making, and cross-functional coordination.
Other duties as assigned.