Regional Vice President, Hospitality

ASM Global•St. Louis, MO

1d•Hybrid

About The Position

The Regional Vice President (RVP) of Hospitality will be hybrid/remote based in one of these locations (Washington, Arizona, New Mexico, Texas, Missouri, Illinois, or Indiana) and responsible for overseeing and managing amphitheaters and a portfolio of hospitality properties within this region of the United States. This leadership role will involve strategic planning, operations management, and financial oversight to ensure the highest levels of guest satisfaction, profitability, and operational efficiency across all locations. The RVP will work closely with senior leadership to align regional goals with corporate objectives and will be a key driver in implementing company strategies.

Requirements

Bachelor’s degree in Hospitality Management, Business Administration, or related field.
A minimum of 10 years of leadership experience in the hospitality industry.
Proven track record of successfully managing multiple properties and achieving financial and operational goals.
Strong financial acumen with experience in budgeting, forecasting, and P&L management.
Exceptional leadership skills with the ability to manage, inspire, and develop a diverse team.
Excellent communication, negotiation, and interpersonal skills.
Deep understanding of the hospitality market, industry trends, and best practices.
Ability to travel frequently within the assigned region as needed.

Nice To Haves

A Master’s degree is preferred.

Responsibilities

Lead and manage location leaders, regional managers, and other senior staff across multiple properties within the assigned region.
Provide mentorship, guidance, and support to regional leadership teams, fostering a culture of excellence in service, quality, and performance.
Act as a liaison between senior corporate leadership and property-level operations to ensure alignment with company vision, goals, and objectives.
Develop and implement short-term and long-term strategies to drive revenue growth, guest satisfaction, and operational efficiency.
Identify market trends and competitive threats within the region to ensure properties maintain a competitive edge.
Lead efforts in enhancing brand presence and reputation within the region by ensuring consistent service delivery and customer satisfaction.
Manage regional budget and financial performance for all properties, ensuring adherence to revenue and expense targets.
Review and analyze financial statements, operating costs, and other key performance indicators (KPIs) to maximize profitability.
Collaborate with the General Managers, Vice President of Operations and Finance department to prepare forecasts, budgets, and capital expenditure plans.
Oversee operations of all properties within the region, ensuring efficient and effective implementation of policies and procedures.
Conduct regular property visits to monitor operational performance, quality assurance, and guest satisfaction.
Ensure compliance with all regulatory, safety, and environmental standards.
Champion initiatives to improve guest experience and maintain high levels of guest satisfaction across the region.
Ensure consistency in service standards and quality across all properties, regularly reviewing feedback and addressing any concerns.
Drive employee engagement initiatives to build a motivated and high-performing team.
Foster a culture of continuous improvement through training programs and leadership development.
Ensure all properties within the region adhere to brand standards and uphold the company’s mission and values.