Regional Trainer - Philadelphia, PA
About The Position
The Regional Training Manager is a full-time role responsible for advancing the company’s training and retail support objectives through consistent in-person observation, coaching, and execution. This position is entirely field-based and requires regular travel across multiple store locations. The Regional Trainer will partner closely with Store Management and Area Managers to coordinate schedules, assess performance, and identify training opportunities. The role involves daily in-store observation and coaching, with a focus on sales performance, new hire onboarding, and new store openings. In addition, the Regional Trainer will serve as a key liaison between store teams and retail support functions, including Merchandising and Asset Protection. Reporting to the Manager of Learning and Development, this position supports both training and broader organizational development initiatives.
Requirements
- Proficient in Microsoft Excel, Word, & PowerPoint
- Engaging and effective presentation and facilitation skills
- Ability to work independently and be a team player
- Strong Written and Verbal Communication
- Active and Effective Listening
- This is an in-store role with rotating store locations; it is not a work-from-home or hybrid position.
- Willingness and ability to travel approximately 75% of the time between local locations and 25% to other markets, including occasional air travel and overnight hotel stays.
- Strong confidence and comfort with public speaking and group facilitation.
- Genuine passion for hockey products, with a self-driven approach to continuously expanding product knowledge.
- Positive, energetic attitude toward training, with the ability to engage, motivate, and inspire store staff.
Responsibilities
- Deliver engaging training programs focused on hockey product knowledge and effective sales techniques for retail store teams.
- Collaborate with management to assess training needs based on store KPIs and staff performance.
- Identify and address training and development opportunities for both new hires and existing employees.
- Continuously evaluate and refine training strategies, content, and delivery methods to maximize effectiveness.
- Partner with Area Managers to align on key training priorities and deliver targeted, efficient in-person training tailored to individual store needs.
- Facilitate training sessions for both small and large groups, virtually and in person.
- Lead change management initiatives related to learning strategy implementation, ensuring successful adoption and integration of new programs.
- Ensure store staff remain current and compliant with all required online training courses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
