Regional Site Administrator-South Puget Sound

Pacific Northwest University of Health Sciences•Yakima, WA

8d•$48,000 - $72,000

About The Position

The Regional Site Administrator (RSA) supports the clinical education department for osteopathic medical students within an assigned geographic region. This individual collaborates with the Regional Assistant Dean, clinical preceptors, rotation site coordinators, and the Clinical Education Department to ensure a successful and organized educational experience for PNWU students. The RSA serves as the primary administrative liaison between the University and clinical sites and facilitates onboarding, credentialing, scheduling, and evaluation processes for assigned students. This position plays a vital role in fostering collaborative relationships and contributing to the growth and sustainability of clinical education programs. The RSA is the primary liaison for students, addressing issues and concerns that arise during clinical rotations, coordinating rotation preparation, and supporting each student in achieving their individual learning objectives.

Requirements

Required: Associate degree in related field and a minimum of 2 years' experience
Minimum of 4 years of experience in a related field including administrative, project management, or academic support roles with increasing responsibilities, preferably in healthcare administration, Public Health, higher education or medical education

Nice To Haves

Preferred: Bachelor’s degree in a related field
Ability to have exceptional organizational and time management skills; ability to prioritize and manage multiple tasks effectively
Ability to work both independently with minimal supervision and collaboratively within a team environment
Skilled with strong written and verbal communication skills, including professional email correspondence and report writing
Skilled in high level of accuracy and attention to detail
Knowledge in Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint) and experience using learning management systems (e.g., SharePoint, eValue) or similar platforms
Ability to handle sensitive and confidential information with discretion and professionalism, in compliance with FERPA and institutional policies.

Responsibilities

Develop and manage student clinical rotation schedules that align with curriculum and graduation requirements (without specialized scheduling software). Maintain these schedules in eValue and assist with updates and changes as needed.
Facilitate timely and accurate communication and coordination with students, preceptors, and institutional coordinators via email, phone, Microsoft Teams, and other relevant platforms.
Manage comprehensive student onboarding and credentialing process, including collecting, verifying, and submitting all required documentation to meet the specific requirements of PNWU, hospitals, and clinics, for all rotations within the designated region.
Recruit and maintain strong relationships with medical providers, who serve as student preceptors, including recognition, appreciation, and resolutions to any issues.
Track and monitor completion of required documentation such as preceptor evaluations, COMAT exams, didactic attendance, and time-off requests.
Manage COMAT testing dates and proctor the exams for all core rotations (except PCC and Selective).
Collaborate in weekly meetings and didactics to optimize workflow processes and support enhanced student outcomes.
Performs other related duties as assigned and based on departmental need.