Regional Service Director
About The Position
Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies. Why Berger? At Berger, we’re dedicated to serving our residents, supporting our teams, and delivering great results. You’ll join a people-first culture with competitive pay, benefits, and opportunities for growth.
Requirements
- 8 years in Property Management at a Service Manager level or beyond.
- High School or GED
- Technical School Certification or Equivalent Experience
- CFC Certification (minimum Type I & II)
Nice To Haves
- CAMT designation a plus.
Responsibilities
- Lead and mentor Service Managers and maintenance teams.
- Oversee maintenance operations, inspections, and compliance.
- Support preventive maintenance and quality assurance programs.
- Respond to emergencies and ensure readiness for regulatory reviews.
- Drive operational efficiency and partner with vendors.
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts for Medical Expenses and Dependent Care
- Short-Term Disability Income Insurance – at no cost!
- Long-Term Disability Income Insurance – at no cost!
- Life Insurance
- 401K plan with employer match
- Tuition assistance program
- $1,000 employee referral rewards
- 15 PTO days per year
- 1 volunteer time off day per year
- Paid holidays and 2 floating holidays
- 20% rent discount at any Berger community – eligible on your first day of employment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
11-50 employees
