Regional Service Director

Berger Communities•West Chester, PA

6d•$80,000 - $90,000•Onsite

About The Position

Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies. Why Berger? At Berger, we’re dedicated to serving our residents, supporting our teams, and delivering great results. You’ll join a people-first culture with competitive pay, benefits, and opportunities for growth. #INDSJ

Requirements

8 years in Property Management at a Service Manager level or beyond.
High School or GED
Technical School Certification or Equivalent Experience
CFC Certification (minimum Type I & II)

Nice To Haves

CAMT designation a plus

Responsibilities

Lead and mentor Service Managers and maintenance teams.
Oversee maintenance operations, inspections, and compliance.
Support preventive maintenance and quality assurance programs.
Respond to emergencies and ensure readiness for regulatory reviews.
Drive operational efficiency and partner with vendors.

Benefits

$80,000-$90,000/annually
10% annual bonus potential
annual travel reimbursement
Benefits available on the 1st of the month, following only 30 days of employment: Medical, Dental, and Vision Insurance
Flexible Spending Accounts for Medical Expenses and Dependent Care
Short-Term Disability Income Insurance – at no cost!
Long-Term Disability Income Insurance – at no cost!
Life Insurance
401K plan with employer match
Tuition assistance program
$1,000 employee referral rewards
15 PTO days per year
1 volunteer time off day per year
Paid holidays and 2 floating holidays
20% rent discount at any Berger community – eligible on your first day of employment