Regional Security Operations Manager

Microsoft•Redmond, WA

3d•Hybrid

About The Position

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. We are looking for a Regional Security Operations Manager to perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. As a Regional Security Operations Manager in CO+I Physical Security, you will be part of a global team dedicated to delivering the most trustworthy security program to protect the personnel, infrastructure, data, and confidential information foundational to the Microsoft Cloud. You will be accountable for physical security operations at datacenters and other related facilities within the applicable region and will manage in-region Datacenter Security Operations Managers who are responsible for security operations in their respective metros. You will lead teams in collaborating with stakeholders to meet collective security requirements and provide security capabilities, anticipate specific insecurity and security disruption (e.g., life safety, business operations, reputation) and lead discussions on developing strategies for mitigating risks and responding to residual risks. You will communicate risk analysis findings and root cause analysis reports to internal and external stakeholders and leaders. This opportunity will allow you to accelerate your career growth, develop deeper physical security acumen and global security program management. The Regional Security Operations Manager will be located in the applicable region and there is a flexible work opportunity to work from home partially or fully. In CO+I, our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of engineers working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action! Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

6+ years experience in security program or program management or related field
OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Bachelor's Degree in Business Risks, or related field AND 12+ years experience in security program or program management OR equivalent experience.
4+ years people management experience.
Experience with or exposure to regulatory and industry compliance frameworks and audits (e.g. ISO27001, SOC, PCI)
Industry security certifications such as CPP, PSP, or other relevant security certification

Responsibilities

Security Program Management
Oversee and ensure the quality and high-performance delivery of one of the largest contract/vendor security guarding programs in the industry. Continuously assess and scorecard the vendors’ performance and staffing levels, manage budget and forecasting, recommend changes to reduce costs and optimize, ensure workplace health and safety programs are in place and running well, etc.
Develop, manage, and maintain physical security Standard Operations Procedures (SOP), and continuously improve the efficiency and maturity of the overall physical security program.
Provide situational awareness and analysis of the region’s security environment.
Security Leadership
Attract, develop and retain talent; deliver results through teamwork and effectively manage a team, where members are located in datacenter throughout multiple countries within the region.
Provides guidance to teams to design, implement, and monitor security controls to treat risks to infrastructure, business, people, and assets and then monitor the effectiveness of measures taken to modify risks.
On-call 24x7x365 and travel periodically as planned or unplanned within or outside of assigned region.
Receive escalations/notifications of physical security and business impacting incidents/events and appropriately triage and assess, ensuring that leadership is made initially and continuously aware when appropriate, and that the appropriate personnel are managing the incident response effectively.
Other
Embody our culture and values.