Regional Sales Manager

Jack Doheny Company•Atlanta, GA

12h

About The Position

This role is responsible for strategically identifying and developing new market opportunities for Jack Doheny Company while managing and strengthening relationships with end customers and manufacturer representatives. The position oversees the regional sales process, supports critical sales procedures, and provides ongoing assistance to local customers and representatives through coordinated sales, marketing, and customer service efforts. The role also includes leadership responsibility for assigned Regional Sales Representatives (RSRs) and Product Sales and Service Representatives (PSSRs), as well as identifying new markets, applications, and potential product development opportunities. Coordination of market research and new product development initiatives will be required as needed.

Requirements

Experience working in a heavy equipment or truck dealership environment, with a strong background in parts operations
Proven success selling to commercial customers
Demonstrated ability to plan, prioritize, organize, and motivate within a high-performance environment
Strong customer-focused mindset with a track record of relationship building
Ability to resolve conflicts and solve problems effectively
Strong written, verbal, and interpersonal communication skills
Knowledge of parts distribution procedures and aftermarket parts
Proficiency with Microsoft Word, Excel, and similar tools, with the ability to learn JDC systems
Ability to manage multiple priorities in a fast-paced environment
Clean driving record and ability to meet requirements to operate company vehicles, including pickup trucks and vans

Responsibilities

Schedule appointments and visit existing customers to assess product needs and identify additional commercial market opportunities
Provide parts and product quotes as required
Promote the rental and sale of JDC equipment
Generate new customers and pursue new markets as directed
Keep customers informed of product updates, changes, and modifications
Promote JDC service, maintenance, and rebuild capabilities
Provide solutions to customer challenges and operational needs
Attend local trade shows and conferences
Conduct product introductions and demonstrations as required
Serve as a liaison between customers and the company regarding service status, pricing, and new product launches
Maintain and update customer account information, including contacts, within the CRM system
Stay current on products, services, procedures, and tools through training and departmental meetings
Provide field intelligence related to competitive pricing, products, and market trends
Assist in identifying and selling obsolete or overstock inventory
Collaborate with PSSRs and other JDC team members to support coordinated market efforts
Utilize CRM tools to report market activity and sales opportunities
Forecast product sales as required
Meet or exceed facility performance metrics to ensure profitability and growth
Follow all company policies, procedures, and approval processes related to financially impactful decisions
Perform other duties as assigned
Proactively set agendas and engage with RSRs and PSSRs through regular regional travel to drive parts and service revenue
Meet or exceed Northville’s percentage contribution to JDC’s revenue projection model
Uphold and be accountable for JDC’s brand reputation across all aspects of service within the assigned region
Drive sustained, profitable growth in JDC’s targeted market share
Establish and reinforce a sense of urgency to deliver best-in-class service aligned with market expectations
Maintain consistent communication with RSRs and Inside Sales to ensure accurate equipment preparation, service execution, and parts transactions
Monitor internal and external work orders to ensure timely and accurate completion
Assess shop workload priorities and actively manage efficient labor utilization
Set individual sales targets and track team performance against goals
Report sales results as required
Coordinate with marketing to support lead generation initiatives
Support the ongoing training and development of assigned sales representatives