Regional Sales Manager

AMERICAN BANCSHARES MORTGAGE LLC•Miami, FL

21d

About The Position

The Regional Sales Manager is responsible for driving production performance, pipeline execution, operational alignment, and cultural consistency across assigned branches. This role serves as the bridge between Sales and Operations, ensuring loan originators and fulfillment teams execute efficiently, compliantly, and within company benchmarks. The Regional Sales Manager leads pipeline strategy, onboarding, training, and performance accountability while reinforcing the vision, standards, and culture of American Bancshares Mortgage across all branches in their region.

Requirements

High School Diploma or equivalent required; Bachelor’s Degree preferred
NMLS license preferred
Advanced knowledge of FHA, VA, Conventional, Non-QM, HELOCs, Second Mortgages, DPA/Bond Programs, Reverse Mortgages, and related products
Strong understanding of federal and state compliance regulations
Advanced income calculation skills, including complex tax returns
Proficiency in Encompass or comparable LOS systems
Strong working knowledge of investor guidelines and underwriting standards
Proficiency in Microsoft Office (Excel, Outlook, Word); intermediate Excel skills preferred
Excellent organizational, communication, and problem-solving skills
Demonstrated ability to manage multiple priorities in a fast-paced environment
Strong business writing and analytical skills
Ability to work flexible hours, including occasional evenings and weekends

Responsibilities

Oversee regional branch pipelines to ensure loans meet benchmark timelines and close within targeted turn times
Conduct structured weekly pipeline calls with Branch Managers and Processors to review: Milestone benchmarks, Lock expirations, Estimated closing dates, Disclosures and re-disclosures, Conditions and underwriting status
Partner with Loan Openers, Processors, Underwriters, and Lock Desk to ensure loans close within 30 business days
Escalate file-level and systemic issues to Operations and Production Management when necessary
Monitor lock extensions and proactively manage expiration risk
Review monthly projections for prospects, applications, locks, closings, and funding
Support Loan Originators with product knowledge, pricing strategy, and structuring scenarios
Review and validate files for submission quality and eligibility
Identify and address underwriting suspensions as training opportunities
Assist new Loan Originators with system navigation (Encompass), DU/LP findings, and company processes
Create training materials, videos, and manuals for Loan Originators, Processors, and Openers
Coordinate and lead regional sales meetings to communicate product updates, policy changes, and process improvements
Ensure all Loan Originators adhere to company operational and compliance standards, including: Checklist usage, Mavent clearing, Disclosure accuracy
Maintain oversight of pre-funding quality control indicators
Identify training gaps related to compliance, underwriting trends, or investor overlays
Reinforce adherence to federal and state regulations (RESPA, TILA, TRID, HMDA, etc.)
Provide input on product strategy and expansion opportunities
Evaluate emerging products and market opportunities
Identify operational bottlenecks and recommend process improvements
Promote consistency in culture, communication, and execution across all assigned branches