Regional Sales Manager (Licensed)

KB Home • St. Augustine, FL

4d • Onsite

About The Position

KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality-homes built over our more than 65-year history. Operating across 21 divisions in 9 states, we don’t just build houses we create places where families can make a lifetime of memories. At KB Home, our foundation is our people. We foster genuine relationships with our customers throughout their homebuying journey, while our employees bring passion and purpose to work every day. Our shared culture of customer obsession drives our mission to make homeownership attainable for all. Take charge of a dynamic sales team within a designated area of our division. You'll set innovative sales strategies, establish ambitious goals, and drive process improvements to achieve exceptional results and ensure top-tier customer satisfaction. Lead the way in recruiting, training, retaining, and developing a high-performing sales team, making a significant impact on our success.

Requirements

• High School Diploma or Equivalent (required)
• Valid Real Estate Salesperson License (required)
• 3+ years proven sales management experience.
• Action-oriented with a strong drive to achieve defined sales and marketing goals.
• Demonstrated ability to motivate teams, develop employees, manage conflicts, and troubleshoot underperforming areas.
• Proven ability to seek solutions from the customer’s perspective and deliver high-quality customer service.
• Strong verbal and written communication skills, capable of conveying complex concepts accurately and persuasively.
• Proven ability to lead effective training sessions and conduct compelling oral presentations.
• Strong ability to work collaboratively within a team and build professional relationships, valuing others' ideas and cooperating willingly.
• Ability to make quick and accurate decisions informed by facts, data, and metrics, while leveraging a deep understanding of market and industry trends.
• Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook).
• Ability to work a flexible schedule on a consistent basis, including evenings, weekend and holidays
• Conduct business in a professional and ethical manner to potential buyers and external brokers to reinforce goodwill and profitability for the company
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
• Ability to stand or sit for extended periods.
• Ability to move about work location.
• Ability to drive/travel locally 50% of time.
• Ability to walk up and down stairs.
• Ability to observe details at close range and communicate information so others will understand.
• Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio).
• Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales).

Nice To Haves

• Four Year College Degree (preferred).
• Broker License (preferred).
• Experience in home building or a related industry is preferred.
• Previous experience using social media to drive sales traffic strongly preferred.
• Experience with customer relationship management software preferred.

Responsibilities

• Drive Sales Success: Regularly engage with sales representatives to monitor progress and provide support, ensuring they meet established targets.
• Optimize Sales Processes: Ensure all sales representatives utilize the company's structured selling process and digital tools like C3 for tracking activities and performance.
• Navigate Negotiations: Provide expert guidance and solutions for challenging sales negotiations, helping representatives close deals effectively.
• Innovate Traffic Strategies: Collaborate with sales representatives to develop creative strategies that attract potential customers and increase foot traffic.
• Leverage Market Insights: Work with sales representatives to gather and analyze competitor and market data, using this information to enhance sales strategies.
• Strengthen Outreach: Enhance the Realtor Broker Outreach program by building strong relationships with local realtors and brokers, increasing referrals and community engagement.
• Foster Collaboration: Coordinate and collaborate with all departments to ensure alignment and support in achieving overall business objectives.
• Build a Talented Team: Lead or assist in recruiting, training, and retaining sales representatives, implementing effective retention strategies to maintain a motivated team.
• Enhance Performance: Provide constructive feedback and coaching based on performance metrics, identifying areas for improvement and creating development plans.
• Ensure Customer Satisfaction: Maintain high standards of customer service through the KB Edge business model, promptly addressing and resolving customer service issues.

Benefits

• KB Home offers a competitive base pay.
• This position is eligible to participate in a performance-based bonus program.
• KB Home provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, sick time and vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED