Commercial Regional Sales Director - Chicago
About The Position
The Director of Commercial Sales is a senior individual contributor responsible for driving revenue growth across the company’s Mid-Market and strategic commercial accounts, with a primary focus on selling into on-net buildings and owned network footprint. This role leads acquisition, expansion, and retention of high-value business customers, combining new logo hunting with long-term account ownership. The Director acts as a trusted advisor to customers and a commercial leader internally, partnering closely with engineering, operations, and customer success to deliver high-performance connectivity solutions and exceptional customer experience. This is a quota-carrying role with direct accountability for new revenue, renewals, retention, and customer satisfaction.
Requirements
- 7+ years of B2B sales experience, with strong focus on Mid-Market growth and Major commercial accounts.
- Proven track record selling into on-net or owned infrastructure environments and designated network footprints.
- Demonstrated success closing high value deals ($30K–$250K+ TCV).
- Experience managing renewals, expansions, and long-term customer portfolios.
- Data-driven, process-oriented, and comfortable operating in a fast-growth environment.
Responsibilities
- Own acquisition and expansion of Mid-Market commercial customers, with strong emphasis on on-net buildings and existing network footprint.
- Develop and execute territory and account strategies targeting multi-tenant commercial properties, enterprise suites, and strategic business districts.
- Lead full sales lifecycle from discovery and solution design through proposal, contract negotiation, and close.
- Serve as primary commercial owner for a portfolio of high-value business accounts.
- Drive renewals, contract extensions, and expansion revenue within existing customers.
- Proactively manage account health to reduce churn and maximize lifetime customer value.
- Lead large-scale event and special project opportunities within commercial and venue environments.
- Coordinate with operations, engineering, and customer stakeholders to ensure successful delivery and high customer satisfaction.
- Build repeat event revenue and long-term commercial relationships.
- Act as executive point of contact for strategic customers and escalations.
- Partner with Customer Success, Support, and Operations to ensure service quality and SLA adherence.
- Drive strong NPS, customer satisfaction, and referenceable customer outcomes.
- Provide sales direction and mentorship to assigned sales personnel supporting Mid-Market and major accounts.
- Serve as a senior commercial resource for deal strategy, pricing, and negotiations.
- Maintain accurate pipeline and forecasting for Mid-Market and strategic accounts.
- Contribute to executive and board-level reporting on revenue performance, churn, and customer retention.
- Ensure disciplined CRM usage and data integrity.
Benefits
- Competitive base salary ($75K–$95K) and commission plan, with total on-target earnings of $125K–$190K, based on performance
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunity to work with a dynamic team in a growing industry.
- Ongoing training and professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
51-100 employees
