Regional Sales/Account Management Director

BlueCross BlueShield of South Carolina•Greenville, SC

About The Position

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose The Director, Regional Sales/Account Management maintains, increases, and manages the sales, renewal, and service activities of the Piedmont region. The Director will direct and manage highly skilled team as well as manages ongoing relationships with our customers/clients. This leader must have a strategic mindset to build the vision and plan and the operational skill set to implement the strategy while driving the efficiency and scalability of the operations.

Requirements

Bachelor's degree - Business Administration, Business Management, Marketing, Health Promotion, or related field.
8 years insurance sales and marketing management experience to include training/development programs.
In-depth knowledge of group health insurance including group benefits, pricing, claims payment policy, benefit analysis, and stop loss.
Working knowledge of internal operational systems including medical management, claims, customer service, eligibility, and underwriting.
Demonstrated proficiency/performance in meeting sales goals.
Strong sales team motivation skills.
Ability to work independently, prioritize effectively, and make sound decisions.
Good judgment skills.
Strong customer service, presentation, and organizational skills.
Demonstrated verbal and written communication skills.
Analytical or critical thinking skills.
Ability to persuade, negotiate, or influence others.
Basic business math proficiency.
Ability to handle confidential or sensitive information with discretion.
Ability to direct, motivate, and assess performance of others.
Microsoft Office.
Department of Insurance Licensure must be obtained within 60 days of hire in state employed.

Nice To Haves

At least 5 years health insurance sales experience including but not limited to fully insured, self funded, level funded, medical, dental, and ancillary products.
At least 3 years of people management experience
Extensive relationship building and community involvement experience

Responsibilities

Recruits, develops, trains, and guides/directs staff to meet, maintain, and increase the sales, retention, and service goals of BCBSSC products for assigned region.
Develops, implements, and manages marketing strategies for assigned region.
Develops and implements short and long-range plans and budgets within assigned region.
Assists sales as needed with presentations and hosting potential/current prospects/clients and potential/current accounts.
May assist with the renewal of existing accounts and for ensuring appropriate operational tasks are completed for the implementation of new accounts.
May assist in the sales of ancillary products.
Manages the accurate communication of specific benefits for assigned accounts to operational areas including customer service, claims, benefit files, and membership.
Coordinates with all operational departments on the administration of assigned accounts.
Monitors marketplace to identify trends in sales, competitors or product design.
Manages the coordination of issue resolution with customers/clients as it relates to implementation, renewals, and ongoing account management.
Develops and maintains excellent relationships with business partners, vendors, potential business partners, groups, agents, and brokers.