Regional Retail Director (PA)

Ascend Wellness Holdings•Fullerton, PA

25d

About The Position

Ascend Wellness Holdings (AWH) is looking to hire a Regional Retail Director for our Pennsylvania market! The Regional Retail Director of PA reports to the SVP of Retail and effectively leads their team of Store Managers, ensures strong retail performance, with responsibilities in driving sales, customer service satisfaction and P&L management of the retail stores. This role will work cross functionally with key partners including but not limited to Human Resources, Talent Acquisition, Compliance, Marketing, Retail Operations, New Store Development, Construction to ensure regional business needs are met.

Requirements

Bachelor's degree or 9+ years' experience in lieu of degree, in a senior management role in a retail setting, specifically with POS
Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution
Strong business acumen including data management, quantitative analytical skills with attention to detail and accuracy
Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively
A high level of integrity, personal motivation, adaptability and sense of urgency
Ability to work in a fast paced, dynamic environment and prioritize workload to manage multiple projects with strict deadlines
Must be a collaborative team player who can both nurture and develop retail management
Proven leadership ability, as well as strength in building internal partnerships
Ability to think strategically and develop achievable long-term goals
Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution
Proactive, self-motivated, and able to work in a fast-paced, deadline driven environment
Superior interpersonal skills including strong public speaking abilities
80% travel; hours and days of availability may fluctuate during times of greater demand
Demonstrated creativity and innovation in implementing programs that fit business needs
Demonstrated leadership, interpersonal skills, communication, facilitation, and presentation skills
Strong project planning skills and project management skills
Highly proficient in all MS office products (Proficient Excel, PowerPoint, Word, Adobe, and Outlook)
Ability to pro-actively plan, schedule, and execute multiple tasks simultaneously
Ability to manage ambiguity and move forward during change
Demonstrated track record as an outstanding problem-solver, including an ability to gather and analyze data and quickly identify key issues
Strong interpersonal skills, including the ability to regularly interface with senior management
Ability to work well as part of a diverse, cross-functional team
Self-starter, highly resourceful and capable of operating at a high level with little supervision
Ability to connect and communicate effectively with virtual business partners (by phone, email, and/or other technology)
High professional standards regarding customer service and confidentiality

Responsibilities

Monitor the P&L reports for each store and develop effective ways to fill in any gaps between actual performance and company projections
Prioritize store performance issues to make certain that the issues most directly affecting profitability are addressed first
Immediately address any lapses in compliance with corporate policies or local, state, and federal laws
Ensuring region-wide customer satisfaction and product quality
Act as a coach to the store managers and as a resource to each store employee to help inspire the success of each store
Responsible for overseeing all aspects of retail performance, ensuring efficient and sound operations, maximum profit, and a best-inclass store experience
Establish and ensure key performance indicators (KPI) are being tracked and maintained in all store locations
Anticipate market trends and opportunities by analyzing existing product performance, customer insights, and individual store KPI's
Manage the purchasing and procurement of product mixes per location; set pricing and promotional strategies
Ensure best-in-class customer experience exists by staying connected to customer needs, anticipating changes and preparing teams to meet consumer challenges
Maintain active presence in the stores and provide support for in store events
Analyze and create weekly, monthly, and quarterly sales reports
Partner with Senior Leadership to develop, execute and evaluate strategies for opening new retail locations
Develop initial store operating budget in coordination with Store Manager and Finance Department
Establish staffing levels for new stores and partner with Human Resources to ensure a proper hiring plan is in place
Ensure successful implementation of POS system in new locations, including employee training
Maintain physical presence throughout store set up and store openings
Collaborate with product and marketing teams to plan product allocation, merchandising plans, promotional signage, and social media strategies
Partner with cross functional leaders and Store Managers to monitor store inventory, staffing and other critical operational functions to optimize store performance
Partner with Compliance and HR to implement Standard Operating Procedures for all retail locations, and ensure they are in full compliance with local, state, and federal laws