REGIONAL RENTAL OPERATIONS MANAGER - REQ ID 6193

Ohio Cat • Sharonville, OH

17d

About The Position

Find YOUR fit at Ohio Machinery Co!  Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world.  Come grow your career - See what opportunities await today!  JOB SUMMARY:   Provide managerial and operational support and leadership for the development of Rental Store Managers for one or multiple Cat® Rental Stores; Work with General Manager - Rental Operations to create and implement policies and procedures to continually improve efficiencies in the rental process; Provide daily support to Rental Managers, rental coordinators, rental/sales reps, credit department, and other personnel by way of branch visits, email and/or telephone; Obtain fleet time utilization of 70%; Obtain overall financial utilization of: a) CAT Equipment = 30%-Allied Equipment = 35%; Be sure all policies, procedures and processes are being followed at the branch level; Conduct quarterly staff meetings; Focus on result-oriented issues; Work with Rental Store Managers and Product Support to reduce Time to Ready by spending time in the yard reviewing rental units needing repairs and units that are acceptable to go to the Rent Ready Line; Review Damages with Rental Branch Manager weekly  Audits of each location will be conducted semi-annually utilizing the Operational Audit Form (signatures, reservations, safety, etc.); Review Rental Store Manager yard audits completed in Inspect monthly and discuss results with Rental Store Managers and Product Support; Visitation of each location is expected 3 times per month; Travel to all rental locations will be required; Overnight stays as needed.

Requirements

• College degree, formal college training.
• Five years of experience in the rental industry or equivalent experience in a closely related industry.
• Closely related industries would include construction, engineering, and equipment distribution.
• Ability to organize and deliver basic rental training on products, operations, sales, service and systems.
• Assessment techniques of examining, questioning, evaluating and reporting on the performance of each store.
• Retail sales experience, customer relations would be beneficial.
• Experience and understanding of the start-up procedures necessary for a rental store, as well as, working knowledge of the operations, sales, service, and systems.
• Great people skills.
• Enthusiastic.
• Good communication both verbal and written.
• Strong Computer knowledge including of Microsoft Word, Excel, PowerPoint, Irental and DBS.
• Mechanical aptitude.

Nice To Haves

• Retail sales experience
• Customer relations

Responsibilities

• Provide managerial and operational support and leadership for the development of Rental Store Managers for one or multiple Cat® Rental Stores
• Work with General Manager - Rental Operations to create and implement policies and procedures to continually improve efficiencies in the rental process
• Provide daily support to Rental Managers, rental coordinators, rental/sales reps, credit department, and other personnel by way of branch visits, email and/or telephone
• Obtain fleet time utilization of 70%
• Obtain overall financial utilization of: a) CAT Equipment = 30%-Allied Equipment = 35%
• Be sure all policies, procedures and processes are being followed at the branch level
• Conduct quarterly staff meetings
• Focus on result-oriented issues
• Work with Rental Store Managers and Product Support to reduce Time to Ready by spending time in the yard reviewing rental units needing repairs and units that are acceptable to go to the Rent Ready Line
• Review Damages with Rental Branch Manager weekly
• Audits of each location will be conducted semi-annually utilizing the Operational Audit Form (signatures, reservations, safety, etc.)
• Review Rental Store Manager yard audits completed in Inspect monthly and discuss results with Rental Store Managers and Product Support
• Visitation of each location is expected 3 times per month
• Travel to all rental locations will be required
• Overnight stays as needed.

Benefits

• 401(k) Match and Employer Discretionary Contribution.
• Two different Health Insurance options.
• Including an HSA health insurance option with a zero employee payroll contribution and an employer contribution of $1,200.00 per year.
• Dental and Vision Insurance.
• Credit Union Access.
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
• Base pay plus annual bonus potential
• Company SuccessShare bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees