Regional Quality Improvement Coordinator

Research Foundation of The City University of New York•New York, NY

1d•$85,000 - $90,000

About The Position

Under the direct supervision of the Director of Quality Improvement, the Regional Quality Improvement Coordinator (QIC), will work closely with the central office staff to implement the continuous quality improvement cycle of QUALITYstarsNY throughout New York State. The QIC will supervise a team of Quality Improvement Specialists serving specific regions across the state, who are responsible for creating and managing each program’s Quality Improvement Plan and its supports, including funding allocations. The goal of this position is to effectively supervise and support the Quality Improvement Specialists with attention to monitoring Quality Improvement Plans. The QIC is responsible for building the capacity of QIS through leadership, professional development, and a range of other supports to ensure success in the role. Applicants should reside in the Finger Lakes, Southern Tier, or Western NY.

Requirements

A Master’s Degree in early childhood education or related field of study
The equivalent of 5+ years in a leadership role with project or program management experience in early childhood education or a related profession
The equivalent of 3+ years of experience providing coaching and technical assistance/support to leaders of early care and education programs
Strong managerial and supervisory skills to motivate the team to accomplish goals in an effective and timely manner
Experience using data systems to inform daily practice, supervision, and evaluation
Ability to develop, implement, and evaluate complex systems with integrity, efficiency, and accuracy
Excellent and effective oral and written communication skills, including ability to facilitate training and presentations
Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and general fluency with various technology tools and platforms
Ability and willingness to travel, including overnight

Nice To Haves

Strong interpersonal communication skills
Comfortable with competing and shifting priorities
Sound judgment and decision making

Responsibilities

Cooperate and collaborate with other central office staff on a regular and consistent basis to reach and/or exceed project goals as indicated in annual work plans.
Supervise and coordinate assigned Quality Improvement Specialists, including case management and the effective development and monitoring of Quality Improvement Plans for early childhood programs participating in QUALISTYstarsNY.
Timely completion of annual performance evaluations for all assigned Quality Improvement Specialists and coordinate professional development opportunities to encourage growth and success.
Plan or facilitate monthly regional meetings and annual Regional Team Summit focused on best practices for implementing our work to support early childhood program leaders.
Implement, and monitor quality control systems to ensure accountability for contract and grant deliverables, including documentation, tracking, and data analysis.
Contribute to the development and revisions of the QIS Staff Manual.
Collaborate with project director and project managers to monitor and improve the database system(s), including the development and revisions of technical manuals for staff and participants.
Support management of the hiring and on-boarding process for Quality Improvement Specialists, including development and facilitation of the new hire orientation.
Support review of data to inform and strengthen practices that align with state and local priorities in the early childhood landscape.
Respond to data analysis and write reports that describe progress toward project goals and outcomes.
Monitor and track regional budget allocations for purchases related to training and resources for QUALITYstarsNY participating programs.
Engage in building relationships with key stakeholders, representing and promoting the work of QUALITYstarsNY locally and across the state at various early childhood events, trainings, and meetings.
Develop partnerships with key agencies across the state to enhance the project and supports for QUALITYstarsNY participants.
Attend and contribute to project planning meetings and the development of the annual project calendar.
Maintain efficient and organized records and files as part of the administrative team.
Participate in staff meetings and trainings as required.
Perform special projects and other duties as assigned.