Regional Quality & Benchmark Specialist, R2L/GSF RME launch team

Amazon•Nashville, TN

About The Position

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role: As the Regional Quality & Benchmarking Specialist, you will build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year. You will be instrumental in leading Amazon RME towards World Class Maintenance. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!

Requirements

Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
5+ years of maintenance or engineering experience
5+ years of directly managing and responsible for multiple large projects experience
5+ years of Microsoft Office products and applications experience
Work flexible schedule including weekends, nights, and holidays

Nice To Haves

Experience in Lean Management, Six Sigma and other operations engineer tools
Experience with presentations and speaking with executives, IT, management, and developers
Experience with analytical tools and ability to dive deep into metrics and reporting
PMP certificate

Responsibilities

You will develop parts cage quality standards by creating work benches, tracking quality data and vendor defect rates, and building standard work processes for parts quality management
You will create risk-based forecasting tools that help site maintenance leaders prioritize work based on asset failure probability and partner with central reliability and RAPA teams to develop tracking automation for audit and parts mechanisms
You will define RME standard work procedures for maintenance quality, timing, and structure across all sites and providers. You may support equipment installation and launch readiness as needed for your operation.
You will lead network-wide Continuous Improvement initiatives using AMS Standards and validate new company-wide Program Management (PM) processes that meet safety and effectiveness standards
You will be able to travel domestically up to 80%