About The Position

As the Regional Quality & Benchmarking Specialist, you will build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year. You will be instrumental in leading Amazon RME towards World Class Maintenance. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!

Requirements

  • 5+ years of directly managing and responsible for multiple large projects experience
  • 5+ years of Microsoft Office products and applications experience
  • 5+ years of maintenance or engineering experience
  • Work flexible schedule including weekends, nights, and holidays
  • 5+ years of program or project Management experience
  • Bachelor's degree, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Travel domestically up to 20%

Nice To Haves

  • Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
  • Experience in Lean Management, Six Sigma and other operations engineer tools

Responsibilities

  • Develop and execute the organization's reliability strategy, contributing to the 3-year forward (3YF) plan that drives network-wide RME excellence. Interface directly with field operations to lead sprint cycles, network Daily Business Reviews (DBRs), Weekly Business Reviews (WBRs), and Monthly Business Reviews (MBRs).
  • Establish a forward-looking, risk-based framework to help site leaders prioritize work based on asset failure probability. Partner with central reliability teams to develop tools, processes, and automation for tracking audit mechanisms and parts management across the network.
  • Define RME standard work for maintenance procedure quality, timing, and structure for all sites and providers. Conduct regular field audits to validate adherence to best practices across all RME scope.
  • Champion network-wide Continuous Improvement initiatives while identifying and validating company-wide Program Management processes that meet the highest safety and effectiveness standards.
  • Serve as a senior quality engineer on a high-performing team that defines and audits maintenance execution quality. Shape the 3-5 year RME Quality strategic vision, establish long-term roadmaps, build optimal team dynamics, and deliver innovative, scalable testing solutions and programs.

Benefits

  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.
  • We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
  • Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
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