Regional Project Administrator - Building Products
About The Position
The Regional Project Administrator ensures a seamless customer experience by providing proactive updates via Salesforce, coordinating appointments, and resolving issues promptly. This role keeps projects on schedule, maintains accurate documentation, and supports both safety compliance and team collaboration to meet organizational goals. When you join Alside, you are part of a leading exterior building products distribution business serving residential and commercial remodeling and new construction markets. We strive to provide high-quality windows, siding, metals, and other essential building products to contractors, remodelers, builders, and architects. Headquartered in Atlanta, Georgia, Alside operates more than 100 supply centers across the U.S. and is owned by Associated Materials, LLC.
Requirements
- High School diploma or GED equivalent required
Nice To Haves
- Preferably 1-3 years in an operational environment, preferably building products with a demonstrated success working with customers
Responsibilities
- Customer Communication & Updates - Proactively provide customers with regular updates on job milestones utilizing Salesforce.com to ensure transparency and satisfaction throughout the project lifecycle
- Scheduling & Coordination - Lead and coordinate all measures, installation, and service appointments between homeowners and independent contractors, ensuring seamless scheduling and execution of all appointments
- Issue Resolution - Respond to and resolve customer issues, concerns, and questions in a timely and professional manner, ensuring a positive customer experience
- Project Timeframe Management - Ensure all projects are completed within agreed-upon customer commitment timeframes, monitoring progress and addressing any delays or obstacles that may arise
- Project Documentation - Collect and upload all necessary project paperwork into the system, maintaining organized and accurate records for each job from start to finish
- Safety Compliance - Operate in a safe manner, adhering to all safety protocols, and contribute to maintaining a safe work environment for all team members and customers
- Customer Resource & Support - Serve as a reliable and knowledgeable resource to customers, providing accurate information and assisting them with any inquiries related to their projects
- Collaboration & Goal Achievement - Follow and execute any additional instructions or tasks provided by management to support the overall goals and objectives of the organization, contributing to team success
Benefits
- Click to learn more about benefits [https://www.associatedmaterials.com/total-rewards/].
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
