Regional Programming Manager

In-Shape Solutions LLC•Merced, CA

just now

About The Position

The Regional Programming Manager will be responsible for the fitness programming for a designated group of In-Shape clubs. Responsibilities include facilitating auditions for new talent, evaluating Instructors, Coaches and Trainers performance and providing feedback to operations management. Additionally, the Regional Programming Manager will provide recommendations for any changes or adjustments to the programming mix for clubs in their designated area. This role will partner with the General Manager and Area Manager in their designated area to optimize scheduling to maintain budgets, drive performance and increase member engagement. Creating strong relationships internally and externally is critical in this role.

Requirements

3-5 years of experience in progressive fitness, group exercise and small group training management preferred
Passion for fitness/health/wellness
Demonstrated ability in leadership, communication, and interpersonal skills
Ability to work collaboratively with internal company departments and business partners
Prior experience in multi-unit program development and management, event planning, marketing or sales, preferably within the fitness, retail, or hospitality industries
Ability to influence without direct authority, be comfortable with coordinating various opinions and personalities, develop trust and mutual respect with various levels within the organization.
Self-sufficient, self-motivated, results-oriented and able to execute in a professional, fast paced, creative, team-oriented atmosphere.
Strong oral and written communication skills, with the ability to work professionally and effectively with people at all levels of the organization.
Ability to work with interruptions, changing priorities and a busy work environment with tight deadlines.
Self-motivated with high energy with a positive attitude
Self-managing with the ability to work independently to accomplish tasks and projects.
Displays good judgment, confidentiality and diplomacy in handling important company information and communicating with others.
Ability to manage time, resources, and communication with team members, members and operations partners.
Ability to work with team members at all levels of the organization with physical locations across multiple states.
High regard and propensity for safety
Willing and able to work a flexible shift: evenings, weekends, and holidays based on business needs
Current CPR or ability to pass CPR certification within 60 days of hire date
Significant travel is required for this position and may include overnight travel
Lifeguard Certified (if teaching aqua formats)

Responsibilities

Review programming offering and adjust class mix in partnership with General Managers and Area Managers to create balance and diversity as needed
Raquet Sports (RQT) class or clinic offerings
Small Group Training (VTL) Training formats
Recruit new talent and conduct instructor, coach and trainer auditions based on club needs
Evaluate Instructors, Coaches and Trainers periodically throughout the year and provide feedback and coaching based on observations and opportunity for upskilling
Inspire and lead a diverse team that is part-time and at different club locations
Create internal programming, formats, and continuing education opportunities.
Develop and facilitate programming, format and continuing education learning materials
Facilitate instructor, coach and trainer educational training in-person and virtually to provide best in class offerings
Manage class schedules to align with usage and revenue streams for RQT and VTL to maintain healthy profit margins.
Perform additional duties and responsibilities as assigned
Partner with General Manager to ensure Instructors, Coaches and Trainers are meeting/exceeding member expectations
Plan and execute club fitness events for acquisition and retention
Partner with General Managers to host RQT Tournaments, leagues and socials
Participates in maintaining court sports, group fitness studios, and VTL Training spaces for safety and maintenance of equipment and facility.
Assist in finding class coverage as needed
Gather and evaluate member feedback and provide recommendations to leadership
Deliver a Welcoming, Engaging, Intuitive, and Motivating Experience for our team members and members
Partner with General Manager on evaluating class participation and class capacity to determine optimum member offering while maintaining payroll efficiency, course correcting as needed
Ensure ongoing schedule changes and updates are submitted on time
Mentor and coach Instructors, Coaches and Trainers on class formatting to ensure consistency in member experience and operational excellence
Utilize standardized audition feedback form to ensure consistency in hiring practices
Assist a with onboarding needs of new Instructors, Coaches and Trainers to ensure all information is communicated for individual’s success as needed
Follow and adhere to our #OneTeam approach on club cleanliness and safety standards outlined in our Cleaning standards playbook. This includes keeping the club clean & sanitized (free of trash, equipment picked up and organized, and wiped down with sanitizing agent).
Provides in club support when needed
Respond to and resolves concerns from team members or members ensuring our members needs are met and company guidelines are followed
Analyzes, interprets, and follows company policies (written, oral, diagram and or schedule form) to ensure safety of our club and team members
Attends and participates in required meetings and trainings as needed

Benefits

Free health club membership
Casual work environment
Discounts on in-club retail items and any current vendor partner offerings (e.g. NASM)
401(K) savings plan
Medical, dental, vision, and additional benefit plans available
Opportunity for growth; professional development

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