Regional Program Manager

Elevo•Lancaster, CA

2d•$66,000 - $71,000•Hybrid

About The Position

Elevo’s mission is to transform the well-being of students so they look forward to coming to school. Our WASC-accredited curriculum engages students and fosters social-emotional learning through fun, physically active games, sports, and enrichment activities focused on arts, humanities, and STEM. The services we provide include the Expanded Learning Opportunities Program, Before & After School Programs, Summer & Intersession Programs, and so much more. Our programs offer opportunities to learn, move, and thrive together beyond classroom walls while developing essential life skills. We continue to build our capacity as we expand our programs to more districts. As a Regional Program Manager, you will lead a team of coaches and manage the daily operational logistics to ensure high-quality programs within your region. This role works within the Field Operations department, directly reporting to the Operations Manager.

Requirements

Minimum of 2 years of experience leading a team OR experience working with Elevo
Comfortable with light physical activity
Visit school sites in your region at least 4-5 times per week
Writing samples requested during the interview process

Nice To Haves

Experience in education, in-school programming, and/or enrichment programs for TK-6th grade
Intermediate Microsoft Office 365 experience
Strong team management, leadership, and customer service
Professional written and verbal communication and collaboration
Problem-solving, detail-oriented, organized, and thorough before making decisions.
Flexibility and ability to adapt during times of ambiguity and change

Responsibilities

Provide effective leadership to motivate and develop coaches by fostering an upbeat, positive culture.
Perform site visits to determine coach quality and program health.
Oversee coach quality initiatives by attracting, retaining, and developing a high-performing team.
Manage and monitor HR paperwork, coach clock in/out, timesheet approval, scheduling, coach communications, and audits of program and coach data.
Collaborate with Training Managers to ensure coaches are trained on how to successfully implement Elevo’s curriculum and classroom management strategies.
Conduct coach performance observations and provide ongoing feedback to support their professional development and career growth.
Attend and assist in facilitating Field Interviews for prospective coaches.
Implement creative solutions to drive program improvement initiatives and ensure Elevo’s curriculum is delivered at a high quality.
Liaise with multiple departments internally and externally, such as school staff and administrators, to ensure alignment on all program details.
Maintain a strong focus on customer service excellence and resolve any issues or complaints effectively.