Regional Practice Manager—Oral Surgery

MAX Surgical Specialty Management • Mount Kisco, NY

13h • $80,000 - $100,000

About The Position

Join MAX Surgical Specialty Management , an innovative leader in the healthcare industry, as we embark on an exhilarating journey of growth and expansion! We are seeking a motivated and dynamic individual to join our Operations Management Team as Regional Practice Manager—Oral Surgery . What You'll Do: We are seeking a motivated and dynamic individual to join our Operations Team as a Regional Practice Manager—Oral Surgery. This role is ideal for a professional with a strong passion for building relationships, supporting practice operations, and leading high-performing teams. The Regional Manager is responsible for managing the overall delivery of the optimal patient experience within a designated region. S/he will oversee the operations, review, and evaluate processes, procedures, and programs to ensure compliance. S/he will also provide guidance, address, and resolve problems and issues. The successful candidate will be able to: Operations Management -Develop, review, and improve administrative systems, policies, and procedures. -Monitor and track site level performance to identify areas of improvement to proactively engage departmental intervention. -Work with the accounting and management teams to set budgets, approve and monitor spending, and process payroll and other expenses. -Support the team leads in successfully managing the integration of acquired staff into the MAX-SSM processes and procedures. -Resolve escalated issues arising from operations and requiring coordination with other departments. -Ensure the appropriate handling of office and system repairs by contacting appropriate vendors/building management as needed. -Maintain computer systems, hardware, and software updates, by working closely with IT staff. Human Resources Management -Meet with surgeons regularly regarding any office issues and/or new ideas and suggestions to ensure office growth and financial viability. -Ensure that staff schedules, including vacation absences, are adequately maintained, and managed to the needs of the business. -Work closely with Human Resources on employee-related issues to ensure adherence to employment laws. -Provide objective evaluations of staff at the appropriate intervals for probationary employees and annually as required by Human Resources. -Inform employees of new policies and other changes. Hold accountable to deadlines for compliance to departmental needs. Communication -Serve as liaison between Corporate, surgeons and office team leader. Responsible for developing and maintaining open lines of communication that enable the region to function swiftly and efficiently. -Weekly meeting with each team lead (individual meetings) – Weekly report due to Sr. Director of Ops. -Assist lead in planning and executing monthly team meeting (agenda driven) by collaborating with surgeon. Ensure follow- up within 48 hours of meeting. -Provide streamlined channels for employee suggestions and feedback. -Ensure regular communication with management regarding systems to ensure efficient handling of billing procedures. -Maintain and ensure appropriate working relationships with staff and vendors. -Serve as the ambassador of MAX-SSM mission and core values. Model professional behavior in terms of appearance, communication, reliability, and accountability.

Requirements

• High school diploma or GED is required.
• Minimum of 3 to 5 years of practice management experience.
• Previous experience in the healthcare field; Oral Surgery a plus.
• Strong verbal and written communication skills are essential for conveying complex ideas and building rapport.
• Must have valid driver license, reliable transportation and willing to travel within region and for team meetings.
• Initiative-taking and purposeful with the ability to work independently and as part of a team.
• Proficient in all Microsoft Office applications as well as medical office software

Nice To Haves

• Associate’s or Bachelor’s degree in healthcare of business administration is preferred.

Responsibilities

• Develop, review, and improve administrative systems, policies, and procedures.
• Monitor and track site level performance to identify areas of improvement to proactively engage departmental intervention.
• Work with the accounting and management teams to set budgets, approve and monitor spending, and process payroll and other expenses.
• Support the team leads in successfully managing the integration of acquired staff into the MAX-SSM processes and procedures.
• Resolve escalated issues arising from operations and requiring coordination with other departments.
• Ensure the appropriate handling of office and system repairs by contacting appropriate vendors/building management as needed.
• Maintain computer systems, hardware, and software updates, by working closely with IT staff.
• Meet with surgeons regularly regarding any office issues and/or new ideas and suggestions to ensure office growth and financial viability.
• Ensure that staff schedules, including vacation absences, are adequately maintained, and managed to the needs of the business.
• Work closely with Human Resources on employee-related issues to ensure adherence to employment laws.
• Provide objective evaluations of staff at the appropriate intervals for probationary employees and annually as required by Human Resources.
• Inform employees of new policies and other changes. Hold accountable to deadlines for compliance to departmental needs.
• Serve as liaison between Corporate, surgeons and office team leader.
• Responsible for developing and maintaining open lines of communication that enable the region to function swiftly and efficiently.
• Weekly meeting with each team lead (individual meetings) – Weekly report due to Sr. Director of Ops.
• Assist lead in planning and executing monthly team meeting (agenda driven) by collaborating with surgeon.
• Ensure follow- up within 48 hours of meeting.
• Provide streamlined channels for employee suggestions and feedback.
• Ensure regular communication with management regarding systems to ensure efficient handling of billing procedures.
• Maintain and ensure appropriate working relationships with staff and vendors.
• Serve as the ambassador of MAX-SSM mission and core values.
• Model professional behavior in terms of appearance, communication, reliability, and accountability.

Benefits

• Highly competitive salaries &annual performance bonus and compensation reviews annually
• Competitive health insurance and benefits, including medical, dental, vision, disability, and more
• 401k retirement savings plan that includes employer match
• Generous Paid Time Off, sick leave, and paid holidays
• Advance your career growth with opportunities in the most extensive growing oral surgery practice in the Northeast

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED