Regional Practice Consultant (Child Care) Northern Regional Office #W2111

Virginia Information Technologies Agency • Warrenton, VA

2d

About The Position

At the Virginia Department of Social Services, we put people at the center of
everything we do. We believe that every Virginian can live a life of dignity and
that all voices, ideas and experiences contribute greatly to our pursuit of
excellence. Inspired by continuous improvement, we commit ourselves to
listening, learning and cultivating environments of trust, respect and positive
engagement. Together, we are mission-driven, eager to achieve, and passionate
about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve
safety, independence and overall well-being. We are a $2 billion agency – one of
the largest in the Commonwealth of Virginia – partnering with 120 local
departments of social services and 31 community action agencies, along with
faith-based and non-profit organizations, to promote the well-being of children,
adults, and families statewide. We proudly serve alongside 1,650 (state) and
12,200 (local) human services professionals throughout the Social Services
System, who ensure that thousands of Virginia’s most vulnerable citizens have
easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and
life insurance benefits, pre-tax spending accounts, state funded Short and Long
Term Disability, paid holidays, vacation, tuition assistance, free wellness
programs, and a state retirement plan with options for tax-deferred retirement
savings including employer matching – Employee Benefits.

The Virginia Department of Social Services (VDSS), Division of Local Engagement
and Support is currently seeking an Child Care Regional Practice Consultant in
our Northern Regional Office. This position is responsible for providing
programmatic supervision, consultation and support to Local Departments of
Social Services to promote efficiency/accountability in program operations and
enhance service delivery to customers in the region. Provide feedback to the
Program Manager and Regional Director on issues that pertain to specific local
agency operations or have region-wide/statewide implications. Occasional
overnight travel required.

Requirements

• Considerable knowledge in the Child Care program area.
• Comprehensive experience in interpreting and applying Federal/State policies and regulations.
• Ability to provide guidance, training, assistance and support to local departments to ensure quality/efficiency/accountability in all program operations.
• Demonstrated ability to develop/deliver policy, procedural and automated systems training to individuals with varying levels of program knowledge.
• Ability to communicate clearly and concisely, both orally and in writing.
• Experience understanding human behavior, as it relates to social/ economic concerns and casework principles/ practices.
• Ability to work independently and as a team member.
• Demonstrated ability to manage multiple tasks and prioritize workload.
• Must possess a valid driver's license.
• Influence Others - The ability to work with people of diverse styles and backgrounds, to gain trust and support of peers, and to find common ground and solve problems for the good of all.
• Focus on Customer - The person who is effective in this competency embraces a customer-focused mindset in all parts of engagement with internal and external customers. He or she demonstrates concern for satisfying the expectations of customers, and uses their understanding of customer needs as the basis for decision-making and actions.
• Manage the Work Process - The ability to figure out the processes and workflows necessary to get things done, develop a plan and organize people and activities to achieve the best results.
• Build Relationships - The ability to work with people of diverse styles and backgrounds, to gain trust and support of peers, and to find common ground and solve problems for the good of all.
• Solve Problems - The ability to use logic, critical thinking and analysis skills to identify and analyze problems in a systematic but timely manner, drawing correct and realistic conclusions based on data and information, and accurately assessing root causes before moving to solutions.
• Lead Others - Through trust, empowerment, and teamwork, create an environment that supports diverse perspectives, fairness, dignity, compassion, and creativity. The ability to work with and influence others to achieve common goals.

Nice To Haves

• Working knowledge of specific program area.

Responsibilities

• providing programmatic supervision, consultation and support to Local Departments of Social Services to promote efficiency/accountability in program operations and enhance service delivery to customers in the region
• Provide feedback to the Program Manager and Regional Director on issues that pertain to specific local agency operations or have region-wide/statewide implications

Benefits

• excellent health and life insurance benefits
• pre-tax spending accounts
• state funded Short and Long Term Disability
• paid holidays
• vacation
• tuition assistance
• free wellness programs
• state retirement plan with options for tax-deferred retirement savings including employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed