Regional Parts Manager

NFI Parts

4h

About The Position

The Regional Parts Manager with NFI Parts successfully manages and develops customers accounts; in their specific Region of Canada.

Requirements

• Bachelor’s degree in Sales or Business related field preferred.
• Experience in heavy duty commercial vehicle parts sales preferred.
• Experience in coach, bus or heavy-duty truck equipment and/or OEM equipment sales and technical product support preferred.
• 5+ years demonstrated consecutive periods of sales excellence in long cycle sales; preferably in transportation, logistics, parts/material supplier or product development.
• Knowledge of coaches, school buses, class 8 trucks, agricultural or construction equipment is preferred.
• prefer knowledge of “whole vehicle” parts and systems (engines, electrical, HVAC, drive train, suspensions, brakes, etc.); ability to provide first level diagnosis of coach issues and/or to connect the customer with NFI technical resources for secondary level diagnosis (Call center, Service center, or onsite product support).
• Proficient in Microsoft Office, Word, Excel, PowerPoint, Outlook, and Internet.
• Energetic, confident, customer service, oriented personality with strong persuasive abilities.
• Must be proactive, always take the initiative and create demand for NFI’s products and services.
• Highly developed communication and presentation skills.
• Personal presence must reflect the highest level of professionalism.
• Strong sense of urgency to complete tasks and projects on time and within budget.
• Ability to travel overnight within regions up to 70%.

Responsibilities

• Responsible for developing a cohesive strategy for their region to deliver on agreed upon annual sales and profitability targets.
• Responsible for updating strategy on an on-going basis.
• Regular reporting on regional sales activities.
• Execute specific sales growth initiatives with primary focus on sales to new and existing customers.
• Initiate and participate in on-site sales calls/visits.
• Performs regular proactive outbound phone sales calls to key accounts to ensure all service parts needs are being met.
• Serves as the liaison between the customer and internal organization to resolve issues, complaints, backorders, and other problems tied to the aftermarket business.
• Performs outbound phone sales calls to customers within the assigned territory for post-delivery sales, i.e. suggested stocking lists, new product introductions, invitations to participate in NFI webinars (including CCS training) and technical training events.
• Analyze customer’s operations to optimize selection of appropriate parts and stocking levels and develop and implement plans to convert customers from competing brands of both coaches and parts.
• Provides competitor parts numbers for the possibility of reverse engineering and increasing product offering.
• Professionally represent NFI and present at programs and/or national conferences and trade shows.
• Generate leads from tradeshows and regional networking events.

Benefits

• Competitive Wages.
• A continuous learning environment.
• Ability to advance your career with a growing company.
• NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth since the competition was established in 2007.
• Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
• Ongoing employee development through a variety of in-house training initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager