Regional Parts and Service Sales Representative

JB Poindexter & Co • Morgantown, PA

12d

About The Position

Step into the fast lane with Morgan Truck Body — a powerhouse driving innovation and top-tier quality! We’re searching for a driven, game-changing Regional Parts & Service Representative ready to accelerate sales, build rock-solid customer alliances, and power our next phase of explosive growth!
You will be the key connector between our customers and our service facility, ensuring smooth, efficient service that keeps our customers moving forward. Your proactive approach and relationship-building skills will directly impact on sales success and customer satisfaction.
As a key player on our team, you'll support and grow Morgan’s Parts & Service presence in your territory by combining technical know-how with customer-first service.

Requirements

• Proven sales experience and strong customer service skills — commercial truck body or trailer repair experience is preferred
• Excellent communication and organization skills with a knack for follow-through.
• Self-driven, able to work independently and thrive as part of a team.
• Comfortable with up to 90% local travel.
• Must have a valid drivers’ license and a driving record that is acceptable according to Morgan standards.

Nice To Haves

• Bachelor’s degree and experience with commercial truck bodies.

Responsibilities

• Deliver comprehensive support for Parts and Service needs — from training and spec consultations to quoting, order entry, scheduling, and warranty coordination.
• Achieve sales targets by consistently meeting or exceeding monthly parts and service goals.
• Engage proactively with new and existing leads through outbound calls and follow-ups.
• Analyze market trends and customer data to identify sales opportunities and expand territory potential.
• Drive continuous improvement by initiating customer surveys and converting insights into action.
• Resolve customer concerns promptly, ensuring timely follow-up and long-term satisfaction.
• Source new business while supporting account retention through detailed spend tracking and contact management.
• Collaborate effectively with engineering and service teams to ensure customer expectations are clearly communicated and met.
• Respond urgently to critical customer issues, resolving them with professionalism and speed.
• Report consistently on customer needs, industry trends, competitive activity, and emerging opportunities.
• Maintain strong product knowledge of Morgan products, competitor offerings, and chassis configurations.
• Utilize IT systems confidently and accurately to manage customer interactions and service workflows.
• Support team success by performing other duties as needed to achieve results.

Benefits

• Competitive pay and full benefits package (medical, dental, vision, life)- your health matters
• 401(k) with company match — because your future matters
• Tuition reimbursement and leadership development to boost your career
• Paid holidays and vacation time — we know balance is key
• Exclusive discounts on footwear, eyewear, and safety gear- because we care about your safety

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level