Parts & Service Outside Sales Representative

United Ag & TurfNavasota, TX

About The Position

Build customer relationships by traveling to customer locations to perform follow-up activities on complete goods, parts and service sales, address customer concerns, promote aftermarket sales, furnish technical support where applicable and collect profiling information to enhance customer experience.

Requirements

  • 2+ years’ experience in an agricultural or turf related role with involvement in activities such as sales, service, training, or other related work
  • Experience creating positive relationships with the community, customers, and dealership personnel
  • Experience using standard desktop load applications such as Microsoft Office and internet applications

Responsibilities

  • Markets parts and service sales such as extended warranties, maintenance plans, machine inspections, overhauls, standard job quotes, and special parts promotions
  • Performs follow-up calls at customer locations on complete goods and parts and service sales
  • Addresses customer concerns and resolves problems effectively and satisfactorily
  • Profile customer’s machines, vehicles, and demographic information
  • Participates in product presentations at customer clinics, pre-Expo Meetings, John Deere Days and meetings held outside the dealership
  • Assists the Sales department with after-sales calls to ensure equipment operates to the customer’s satisfaction
  • Provides limited technical support where applicable
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