Regional Operations Specialist in New York
About The Position
Regional Operations Specialist in New York Do you love tinkering with tech, troubleshooting on the fly, and making systems run smoother than a well-oiled machine? Then it’s time to join Western Union as a Regional Operations Specialist! Western Union powers your pursuit. As an Operations Specialist, you’ll be the go-to guru for our tech needs. From optimizing business software to keeping our Agents operating top-notch, you’ll ensure everything runs like clockwork, with a dash of innovation and urgency. Role Responsibilities As an Operations Specialist, you’ll be the go-to guru for our tech needs. From optimizing business applications, products and services to making sure to protect the business on a day to day.
Requirements
- Tech-Savvy: You’re great with IT systems, cloud solutions, networking, and web hosting.
- Software Wizard: You know your way around business tools like Power BI, ARC+, Snowflake, ServiceNow, SPLUNK and you can troubleshoot without breaking a sweat.
- Customer service skills: You work well with clients and have great communication skills.
- Quick Study: New tech doesn’t intimidate you. You love learning and mastering new tools.
- Bilingual in English and Spanish required. Fluency in English is required. Bilingual/bi-cultural experience is highly desired.
- Travel anticipated approximately 20-30%.
- Valid Driver’s License and a reliable vehicle are required as this position requires regular travel within a defined territory.
Responsibilities
- Tech Operations Master: Keep our business tools (WUPOS, Prepaid, Peripherals etc.) running like a dream, ensuring our sales team stay productive and happy.
- Data & System analytics support by observing trends when implementing new tech and products/solutions.
- Tech Support Hero: Solve day-to-day technical hiccups, whether it’s software woes or hardware failures.
- Front-End Fun: Help with basic hardware and system troubleshooting.
Benefits
- You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/).
- Medical, Dental, Vision, and Life Insurance
- Tuition Assistance Program
- Parental Leave
- 401K Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
