Regional Operations Manager

Floworks International LLC•Pasadena, TX

3d•Hybrid

About The Position

The Regional Operations Manager will be responsible for overseeing the operational activities within the assigned specified region, which includes managing various levels of the operations personnel. This role will facilitate a team environment between the regional operations personnel and regional sales management and work closely with regional counterparts to develop and implement best practices.

Requirements

Typically requires BS/BA in related discipline. Generally 7+ year’s experience in related field. May require certification. Advanced degree may offset less experience in some disciplines.
Experience analyzing continuous quality improvement (CQI) needs and opportunities and implementing responsive strategies, procedures, and performance metrics.
Working knowledge of industrial products, including valves, pipe, fittings, and flanges, with the ability to support operational, inventory, and customer-facing decisions.
Proven experience managing and developing teams in a fast-paced, operational environment, including coaching, performance management, and accountability.
Ability to operate as a regional leader with a local focus, supporting a single branch for extended periods while maintaining alignment with regional and corporate objectives.
Strong understanding of branch operations, including safety, inventory control, logistics, workflow optimization, and customer service.
Demonstrated ability to standardize processes while remaining flexible to branch-specific operational needs.
Experience driving safety, compliance, and operational excellence in warehouse, distribution, or industrial supply environments.
Strong analytical and problem-solving skills with the ability to translate data into actionable operational improvements.
Effective communicator capable of working cross-functionally with sales, operations, safety, and leadership teams.
Proficiency with ERP systems, operational reporting, and Microsoft tools (Excel, Teams, SharePoint, etc.).

Responsibilities

Facilitates and drives process development, training programs and procedural efficiencies, including the development of processes and the oversight of procedural implementation.
Oversee the continual review and refinement of operational processes and procedures.
Develop, implement, and monitor Standard Operating Policies and Procedures.
Work with the Regional and local Automation production personnel to establish best practices that improve efficiencies and meet customer expectations.
Partner with local and regional warehouse management personnel to monitor performance in key areas – receiving, shipping, material storage and freight delivery to internal/external customers.
Monitor inventory cycle count progress to ensure all items are counted according to company policy.
Coordinate with regional and local branch operations personnel to provide management coverage for internal and external audits – ISO, inventory counts, safety, and quality.
Manage and monitor operational costs using operational metrics and recurring reports.
Ensure that all Health, Safety and Environment policies are followed and required safety training is completed per company policy.
Ensures operational processes and procedures are adhered to by personnel to meet quality standards.
Lead and/or participate in regional and local operations meetings, as well as cross functional meetings to foster teamwork and develop efficiencies across the region.
Review the Branch metrics to monitor the overall health of the operational areas.
Develops training materials and schedules/conducts training on operations functions. Creates reference manuals and job aids.
Partner with Human Resources and EHS management personnel to ensure regional operations personnel have received proper training.